Network Senior Relationship Manager Vice President

You will help oversee one of the bank's largest network partnerships as a Senior Manager at JPMC, demonstrating a thorough understanding of payments and the ability to navigate the rapidly evolving and highly complex merchant acquiring business.

As a Network Relationship Senior Manager in the Payment Network Office, you will be responsible for driving the assessment, sizing and integration of Payment Network capabilities to transform and grow the Merchant Services (CMS) organization. You will be responsible for working collaboratively with a diverse set of internal and external stakeholders to ensure their alignment and drive the successful integration of Network capabilities.

• Manages the network partnership for the acquiring business

• Holds network accountable for delivering a best-in‑class network partnership reflected through their financial, operational and strategic support of JPMCs businesses

• Engages with key stakeholders across product, operations and technology to identify gaps and opportunities with our network partnership

• Consistently aligns strategic and tactical initiatives to ensure network delivers on JPMC top priorities

• Escalates JPMC issues related to network services to ensure immediate engagement and resolution

• Providing thought leadership around new market opportunities and complex network initiatives/changes

• Understands the payments industry and staying abreast of current market environment and trends that could improve cost of payments for our merchants

• Provides advocacy within JPMC on use / testing of relevant network services or capabilities that align with bank's strategic priorities

• 5+ years experience in the Payments industry (Merchant Acquiring or Network Operations)

• Payment experience needed to credibly challenge network initiatives and changes and how they may impact customer / client experience

• Demonstrates ability to create and manage a large complex project (for new vertical markets and complex Payment Brand updates and optional network products)

• Exhibits ability to work with diverse teams to document current processes (process maps), determine what works well, what doesn't and perform gap analysis

• impact of network initiatives

• Possess the ability to navigate horizontally across multiple work streams to align on objectives, identify and manage delivery gaps including designing frameworks and strategies to address change management, testing improvement strategies, LOB engagement target operating models, enterprise level communications, intake, and governance processes.

• Consistently demonstrates strong personal time management skills, effectively organizing tasks and motivating individuals (internal and external) around initiatives.

JPMorgan

Chase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility.

These benefits include comprehensive health care coverage, on‑site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.

We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans