Product Associate

Job Description

Join our collaborative environment, where you'll contribute to our strategy and make an impact on product success. Grow your skills, participate in product planning, and define user workflows while working alongside experienced product managers. Don't miss this opportunity to be part of a dynamic team and promote innovation in customer experiences.

As a Product Associate in the Pricing Revenue Initiatives & Commercialized Execution (PRICE) team in Merchant Services you play a crucial role in supporting the product development process and contributing to the discovery of innovative solutions that address customer needs. Working closely with the Client Merchant Relationship Partners and other cross‑functional partners, you contribute your skills and insights to help ensure the success of our product offerings and achieve our revenue targets.

As a valued member of the team, you have the opportunity to learn and grow in a dynamic and fast‑paced environment, making a tangible impact on our products and customer experiences.

• Work with Relationship Managers on how best to position JP Merchant Services to our merchants
• Understand the inner workings and complexities of JPM Merchant Acquiring Products and Services, with the goal of becoming a trusted Subject Matter Expert
• Support the implementation and execution of our product strategy and roadmap
• Perform quality checks & controls on upcoming renewals ensuring correct pricing and governance are being followed
• Contribute to solution discovery through collaboration with cross‑functional teams to identify potential solutions that address user needs and align with business goals
• Participate in product planning sessions, contribute ideas and insights, and assist in the execution of product initiatives, ensuring timely and successful product launches
• Collaborate with the product manager to engage stakeholders and define user workflows, requirements, stories, and customer value

• 2+ years of experience or equivalent expertise in product management, project management, or a relevant domain area
• Developing knowledge level of the product development life cycle
• Exposure to product life cycle activities including discovery and requirements definition
• Emerging knowledge of data analytics and data literacy

• Previous experience in Banking / Finance

JPMorgan

Chase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission‑based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility.

These benefits include comprehensive health care coverage, on‑site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal–opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis…