Business Development Specialist

2 Openings (Only one of the two needs to be Korean or Madarin fluent)

Contract with the intent to hire permanently (minimum 6 months on contract)

Seeking candidate who are:

Coachable, motivated, kind, professional, eager to learn

Client facing exposure, relationship management, client relationship experience is desired

Merchant Services Roles (partnering with business bankers in the Northeast)

They deepen relationships with clients to partner and utilize their merchant services platforms

Monthly 1:1 with bankers and Area Managers, looking at clients / prospects, and finding merchant opportunities. Strategizing with bankers pitch presentations.

There are monthly metrics and once converted permanent there will be commission associated with the role

Hours begin at 8:00AM CST or earlier is required (based on supporting EST time zone)

You are a strategic thinker, passionate about delivering solutions to clients, and have experience in relationship management within Payments. You have found the right team

As a Business Development Representative II within the Small Business (SMB) sales channel, you will be tasked with establishing new Merchant Services opportunities for our managed and prospective clients. You will oversee the negotiation of new merchant agreements with clients from start to finish, coordinating the firm's resources to ensure successful completion.

Your responsibilities will also include building and maintaining business relationships, proactively reaching out to prospects and merchants through phone calls and emails, and acting as a liaison with internal and external partners and stakeholders to identify new client opportunities. You will be responsible to meeting monthly and annual productions goals.

The Small & Medium-Sized Business Organization (SMB Payments) is part of global The Payments organization and is an innovative leader in serving small and medium-size business clients through banking, payments, and value-added services.

We take a client-first approach in developing solutions that help our small business customers across the US and Canada to start, run and grow their businesses. The SMB Payments team is a group of builders with an entrepreneurial mindset, and we are looking for team members who value collaboration, accountability, inclusivity, customer centricity and innovation.

• Cultivates new business opportunities within the Business Banking portfolio in an assigned market to achieve individual sales goals
• Identify and self-source client opportunities through building and utilizing referral networks and centers of influence to pursue potential new business clients. Serves as trusted advisor, leveraging core knowledge, to recommend and promote banking and payment processing solutions to clients to ensure a seamless client experience across
• Conducts calls with prospects, centers of influence (COIs), and existing clients through the remote, Hub-based model
• Completes analysis to competitively identify and price products and services for profitability. Maintains detailed and accurate electronic sales records and prepares sales reports as required
• Negotiates leveraging customized proving models with clients to close business
• Works with internal partners to ensure successful implementation, product ramp-up
• Protects the firm by following sound risk management protocols and adhering to regulatory requirements. Works directly with Credit, Risk, and Quality Control to adhere to Anti-Money Laundering/Know Your Customer regulations

• Strong knowledge of the merchant services industry, products and services and diverse types of businesses, industries, markets, financial and economic concepts
• Excellent communication skills both verbally and in writing with individuals at all levels, internally and externally. Highly proficient in MS Office tools including Outlook, Excel, Word, and Power Point
• Proven ability to build relationships with clients and internal partners and influence others to achieve desired outcomes
• Uses sound judgment to offer comprehensive and customized solutions that best meet client needs; able to identify and recommend appropriate alternatives when traditional solutions do not apply
• Ability to balance needs of clients with associated risks and interests of the firm.
• Establishes and consistently uses a disciplined process to manage time; uses time strategically to accomplish business objectives and follow through with commitments

• Bachelor’s degree in Finance or related field, or equivalent work experience in business to business sales or relationship management role or at least 5 years with related business development experience
• Bilingual Korean and English (for one of the two positions)