Senior Sales Operations Business Analyst; Hybrid

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About Us:At LOGIX Fiber Networks, we are committed to driving growth through innovation, collaboration, and excellence. As a leading player in the Telecommunications industry, we are dedicated to delivering outstanding products and services to our customers. We are seeking a highly skilled Senior Sales Operations Business Analyst to join our Sales Operations team and contribute to our success by providing critical insights and analysis that support our sales and marketing strategies.

Position Overview:The Senior Business Analyst will play a key role in supporting our sales, marketing, and business planning efforts by leveraging data and analytics to drive strategic decision-making. This role requires a strong analytical mindset, exceptional communication skills, and the ability to collaborate effectively with cross-functional teams, including Product, Engineering, Operations, Customer Service, IT, and Finance. This role will focus on designing and implementing a sales data management strategy, identifying opportunities to improve processes through analytics, and championing a market-driven outlook to maximize performance and revenue.

• Collect, clean, and organize data from various sources to ensure comprehensive and accurate analysis.
• Develop advanced analytical models to support sales forecasts, market segmentation, accurate lead generation, and customer profiling.
• Fluent in data fundamentals and data manipulation using procedural languages, statistics, experimentation, and modeling.

• Ensure data integrity and consistency across sales reports and analytics, facilitating accurate and timely decision-making.
• Partner with Sales and Reporting teams to design and implement a sales data management strategy to create seamless reporting for sales insights and decision-making.

• Produce accurate, clear, and concise operational analysis to communicate key trends, variances, risks, and opportunities.
• Independent ability to extract and consolidate sales, retention/churn, and marketing data from multiple sources and prepare insightful reporting and analytics.
• Evolve and maintain dashboards, reports, and performance metrics to track and report on sales and marketing effectiveness.
• Evolve and maintain monthly sales performance metrics that track individual, team and company sales results to budget.
• Prepare and deliver presentations to senior management and other stakeholders, effectively communicating findings and recommendations.

• Monitor various sales and marketing initiatives and performance on a regular basis to maximize performance and revenue.
• Identify and execute actionable sales improvement initiatives based on performance data and market insights.
• Collect, trend, and analyze data to assist in sales compensation and commissions strategy

• Work closely with all departments analyze product performance, customer feedback, and market trends to inform product development and positioning.
• Collaborate with Finance to ensure alignment between sales forecasts, budget planning, and financial performance.
• Partner with Customer Service to assess customer satisfaction, identify recurring issues, and develop strategies to improve the customer experience.

• Act as a liaison between sales, marketing, and other departments to ensure alignment and support for key initiatives.
• Communicate complex information clearly and effectively to both technical and non-technical stakeholders.
• Ability to distill and present actionable information from complex research or analysis.

• Bachelor’s degree in Business Administration, Finance, Marketing, Data Science, Statistics or a related field. Master’s degree or relevant certification (e.g., CFA, CBAP) is a plus.
• 5+ years of experience as a Business Analyst, with a focus on sales and marketing analytics.
• Strong proficiency in data analysis tools and software (e.g., Excel, SQL, BI tools such as Tableau or Power BI).
• Proven experience…