Spa Coordinator-Spa Professional Team

Overview

Join to apply for the Spa Coordinator-Spa Professional Team role at Woodhouse Spas DFW.

Maximize your earnings and secure your future at Woodhouse! We have IMMEDIATE OPPORTUNITIES to join our team. Spa Coordinators earn $48-$55K per year plus a generous, world-class benefits package. Want to work at America’s best day spa? Woodhouse Spa is included on Forbes Travel Guide Most Stylish Finds in Fort Worth, Texas, and has consistently been voted Best of Plano.

Woodhouse Spa is the leader in affordable luxury. We strive to create a unique spa experience for each guest with passionate people who have a passion for what they do. We aim to exceed guests’ expectations, making each visit unforgettable. We seek passionate, enthusiastic individuals driven by intention and guided by excellence to join our team.

Our Spa Coordinators play a vital leadership role in ensuring the spa operates seamlessly and in alignment with Woodhouse standards. This position oversees daily spa operations, supports the hospitality team, and ensures consistent execution of service, safety, and brand expectations. Working in partnership with ownership and leadership, the Spa Coordinator contributes to strategic planning, team development, and operational excellence through hands-on support and real-time coaching and feedback.

• Monday–Friday: 9:00 a.m. – 7:00 p.m.
• Saturday: 9:00 a.m. – 6:00 p.m.
• Sunday: 10:00 a.m. – 6:00 p.m.

Additional leadership responsibilities may occur outside MOD shifts.

• Serve as Manager on Duty with authority over all operational matters while on shift
• Ensure exceptional guest experiences and resolve concerns in real time
• Provide guidance and support to staff to maintain operational excellence
• Communicate daily priorities and expectations
• Optimize scheduling and maintain quality control standards
• Receive, verify, and manage spa inventory and supplies
• Address urgent maintenance issues promptly
• Provide hands-on training, in-the-moment coaching, and feedback
• Prepare and deliver daily reports to leadership

• Manage team schedules and arrange staff coverage as needed
• Participate in hiring, onboarding, and training new team members
• Coach and develop team members with 30-, 60-, 90-day check-ins and annual performance reviews
• Track professional licenses and ensure compliance with state regulations
• Ensure treatment rooms, protocols, and product usage meet Woodhouse standards
• Manage equipment maintenance, repairs, and inventory
• Oversee budgeting for supplies, retail, and operational expenses, and ensure cost-effective practices
• Uphold guest service and quality control standards daily
• Ensure the safety of guests and team members in accordance with safety policies
• Coordinate and prepare for inspections and audits
• Assist leadership in overall spa management and strategic initiatives
• Monitor, review, and communicate monthly KPIs and operational metrics, tracking trends and variances to inform coaching, training, and operational decisions
• Educate guests on spa services and retail products
• Assist with purchase orders, inventory management, and Meevo database tracking, including identifying underperforming products
• Protect and uphold The Woodhouse Brand and all corporate protocol

The Spa Coordinator reports directly to the Spa Owners and manages all service provider team members, including Licensed Massage Therapists, Estheticians, and Nail Technicians.

• Esthetician or Massage Therapist License required
• Minimum 5 years spa experience, minimum 5 years of management experience required
• Leadership, flexibility, retailing, training, superior communication, sales, administration, advanced computer skills and organizational skills
• Experience with Zenoti, Millennium, or Meevo Spa software preferred
• Must be a team player and foster an atmosphere where staff are motivated to come to work
• Must be available to work evening and weekend shifts per business needs

• Standing for up to 6 hours at a time
• Walking across the spa multiple times during shift; may involve stairs
• Lifting up to 30 lbs, bending, reaching, stooping, repetitive motion
• Reasoning, problem solving, hearing, speaking
• Fast/steady paced environment with multiple priorities
• Frequent customer interactions
• Ability to adapt to changes

Woodhouse Spa is an Equal Opportunity Employer and is a drug-free and smoke-free workplace.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee.

• Mid-Senior level

• Full-time

• Other

• Health, Wellness & Fitness

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