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Workforce Analyst – Hybrid Call Center
Job in
Plano, Collin County, Texas, 75086, USA
Listed on 2026-01-12
Listing for:
SmithRx
Full Time
position Listed on 2026-01-12
Job specializations:
-
Business
Data Analyst
Job Description & How to Apply Below
A Health-Tech company in Plano, Texas, is seeking a Workforce Real-Time Analyst to manage scheduling and performance metrics for call center agents. This hybrid role involves monitoring adherence and preparing performance reports to ensure operational efficiency. Ideal candidates should have a background in call center environments with a focus on data analysis and workforce management. Competitive wellness benefits and professional development opportunities are offered.
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