Business Development Representative II Senior Associate

Business Development Representative II - Payments - Senior Associate

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You are a strategic thinker, passionate about delivering solutions to clients, and have experience in building business relationships and selling within Payments. You have found the right team.

As a Business Development Representative II within the Chase Small Business (SMB) sales channel and Lodging Partners, you will be tasked with discovering and establishing new business opportunities within the lodging vertical. Your role will involve developing market strategies to promote additional payment processing revenue to Chase Payments, overseeing the negotiation of new merchant agreements from start to finish, and coordinating the firm's resources to ensure successful completion.

Your responsibilities also include building and maintaining business relationships, proactively reaching out to prospects and merchants through phone calls and emails, and acting as a liaison with internal and external partners and stakeholders to identify new client opportunities.

The Small & Medium‑Sized Business Organization (SMB Payments) is part of the global JP Morgan Payments organization and is an innovative leader in serving small and medium‑size business clients through banking, payments, and value‑added services. We take a client‑first approach in developing solutions that help our more than 5 million small business customers across the US and Canada to start, run and grow their businesses.

Together, J.P. Morgan and Chase hold the #1 position in payments market share -- both in number of transactions and volume -- processing over 2 trillion in volume and over 50% of eCommerce transactions in the U.S. The SMB Payments team is a group of builders with an entrepreneurial mindset, and we are looking for team members who value collaboration, accountability, inclusivity, customer centricity and innovation.

• Identify and cultivate new business opportunities by reaching out to prospects and existing merchants by phone, email, and/or self‑sourced relationship to provide best possible solutions and sell payment processing products and services within the Lodging and Hospitality Industry.
• Serve as trusted advisor, leveraging core knowledge, recommend and promote banking and payment processing solutions to clients while working within the risk parameters that protect the firm.
• Understand client's banking and processing needs and offer multi‑level Chase products and solutions, to best accommodate the client.
• Acquire deep knowledge of company's products and pricing to facilitate sales efforts.
• Negotiate with clients to price products and services competitively while generating revenue.
• Maintain sales records and prepare sales reports as required.
• Protect the firm by applying sound risk management protocols; have understanding and knowledge of compliance and risk issues to elevate to management as appropriate; collaborate to determine solutions.
• Develop a vertical market expertise and become an industry expert.
• Work directly with Credit, Risk, and Quality Control to adhere to Anti‑Money Laundering and Know Your Customer regulations.

• Sales experience with a proven track record of self‑sourcing leads that result in meeting revenue goals in a solution‑selling environment.
• Demonstrate critical thinking and problem‑solving skills.
• Demonstrate ability to build positive interpersonal relationships with business owners.
• Demonstrate ability to prioritize and focus on multiple initiatives.
• Demonstrate ability to communicate effectively both verbally and in writing with key decision‑makers at a variety of levels (small to mid‑size business owners, CEOs, etc.) to evaluate needs and propose solutions from our suite of merchant services products.
• Travel to clients and/or attend trade‑shows.

• Bachelor's degree.
• Knowledge and experience within the Merchant Services and Lodging & Hospitality Industry.

JPMorgan

Chase, one of the oldest financial…