Operations Manager

Pay rate range - $33/hr. to $35/hr. on W2

Schedule:

First 2 months on site all 5 days, then hybrid, 4 days in office, Friday WFH

Top skills: Detail-oriented, project management, communication

KEY RESPONSIBILITIES/REQUIREMENTS:

Role & Responsibilities

This leader is responsible for strategic development and program operational support for Retail Go-to Market Activities.

You will collaborate with the GTM Strategy & Planning team on planning, execution, and evaluation of product launches. Responsibilities include stakeholder management, project planning with milestones, and risk and issue management.

Position Objective

• Be a strategic partner to shape and drive GTM strategy for launches, including goal setting, measurement, and identifying gaps and opportunities.
• Ensure successful implementation of program strategies, objectives, targets, and deliverables by working closely with Retail, Product, and Marketing teams.
• Adapt to changing market conditions and business needs.
• Establish frameworks and standards for Program and Project Management.
• Manage and report on program-related KPI's.
• Manage cross-program dependencies and maintain the dependency log.
• Define and implement project control and governance.
• Provide project planning, milestone management, scope management, and change management across projects.
• Prepare visual and succinct slides to communicate findings.
• Maintain regular communication with HQ, department heads, and business managers regarding product-related information to ensure effective support.

Minimum Qualifications

• Bachelor's degree preferred; minimum of 5 years relevant experience in Strategy & Planning, Product Management, Merchandising, Sales, or Marketing Management.
• Proven success in bringing products to market and providing strategic and operational guidance for GTM Strategy.
• Effective communicator with ability to craft compelling narratives for stakeholders at all levels.
• Exceptional problem-solving skills, capable of operating in ambiguity and establishing frameworks for emerging problems.
• Strong organizational and execution skills; able to operate independently and drive initiatives from conception to results.
• Experience with top retailers or consumer electronics is highly preferred.
• Results-oriented, inquisitive, with versatile communication styles.
• Ability to influence, lead, motivate, and coordinate cross-functional teams within set timelines.

Desired Characteristics:

• Curious mindset, driven by research, insights, and data analytics.
• Proficient in presentations, storytelling, and delivering sound bites.
• Self-starter with high energy and motivation; capable of managing multiple projects independently.
• Leadership presence, effective partnership skills, and influence over stakeholders and decision-makers.
• Innovative, challenging the status quo, and seeking better solutions.
• Humble, proud, fostering accountability and fulfillment within teams.