Office Assistant

Office Assistant – Credentialing Outpatient Division

Full Time / On‑Site, Monday–Friday 7:30 am–4:00 pm (with some flexibility). Pay: $15–$16 per hour.

Set: 3801 15th Street, Building A, Suite A300, Plano, TX 75075.

The Office Assistant supports day‑to‑day administrative functions and coordinates standard operating procedures to ensure organizational effectiveness, process efficiency, and safety within the Credentialing Verification Office (CVO). The role promotes excellent customer service across all protocols and procedures, supporting an exceptional experience for all interactions with the CVO.

• New Employee Set up:
  All IT tickets relating to Network and Software set up, Phone and security access, Database Set up, Primary Source Verification sites, such as NPDB.
• Point person for building management and maintenance needs, advising management of office needs/issues requiring attention, and following through until resolved (Cleaning company, Lighting outages, plumbing repairs, air‑conditioning needs).
• Manage relationships with vendors, service providers, and landlords, ensuring that all items are invoiced and paid on time.
• Develop and implement office policies by setting up procedures and standards to guide the operation of the office, including mail, supplies, equipment, and errands.
• Ensures effective cost management when ordering center supplies to include reconciling and posting of office charges.
• Manage leadership schedules, calendars, and appointments (as requested).
• Organize and schedule meetings and appointments as needs are identified and/or requested.
• Partner with HR to maintain office policies as necessary and ensure compliance within the CVO.
• Coordinate with IT department on all office equipment (printers, copiers, etc.).
• Maintain office efficiency by carrying out planning and execution of equipment procurement, layouts, and office systems.
• Actively participate in planning and executing company events.
• Coordinate office staff activities to ensure maximum efficiency.
• Implement procedural and policy changes to improve operational efficiency.
• Prepare operational reports and schedules as assigned by the Director.
• Maintain a safe and secure working environment.
• Manage Departmental Email Inboxes:
  Payor Enrollment & CVO teams.
• Work with the Payor Enrollment team on maintenance of CAQH Re‑attestations as required.
• Working knowledge of all office administrative job responsibilities, systems, and procedures.
• Strong oral and written communication skills.
• Ability to work independently.
• Ability to build strong relationships and interact well with coworkers, customers, field associates, and businesses.
• Excellent organizational and planning skills.
• Demonstrated ability to prioritize to meet deadlines.
• Attention to detail and problem‑solving skills.
• Customer service with results‑oriented approach to meet responsibilities.
• Strong interpersonal skills.
• Ability to use office equipment, faxes, copiers, etc.
• Proficient in Windows technologies (e.g., Word, Excel, PowerPoint).

• Diverse Health Benefit Packages
• PTO & EID Leave
• 401K company match & more

Join Select Medical Corporation’s Outpatient Division, a nationally prominent, locally driven provider of outpatient physical rehabilitation with over 1900 locations across 46 states. We deliver high‑quality preventative and rehabilitative services, partnering with physicians, employers, payers, and case managers to achieve optimal patient outcomes cost‑effectively. We also provide physical therapy and athletic training services to professional sports teams, colleges, universities, and high schools.

Send a resume and cover letter to our recruiting team. For more information, watch a brief video about working at Select Medical.