Service Admin - Global Service NA

Who we are:

Delta, founded in 1971, is a global provider of power and thermal management solutions. Its mission statement, "To provide innovative, clean and energy-efficient solutions for a better tomorrow," focuses on addressing key environmental issues such as global climate change. As an energy-saving solutions provider with core competencies in power electronics and automation, Delta's business categories include Power Electronics, Mobility, Automation, and Infrastructure.

The Service Administrator provides administrative and operational support to the Global Service Department by managing service orders, coordinating material procurement, and supporting billing activities. This role ensures accuracy, timeliness, and compliance in service-related transactions while supporting project teams and maintaining efficient service operations.

• Create and process SAP service orders for the Service Department, ensuring accuracy and completeness of required information.
• Order parts and materials for service and project-related activities in accordance with approved requirements and timelines.
• Track material orders and coordinate delivery to support project schedules.
• Request and follow up on invoices for completed service and project work to support timely billing and revenue recognition.
• Maintain accurate service and project documentation, including purchase orders, invoices, and order records.
• Coordinate with Project Managers, Field Service, Procurement, and Finance teams to ensure smooth workflow and issue resolution.
• Support reporting and administrative tasks related to service operations as needed.

• High school diploma or equivalent required; associate degree or relevant coursework preferred.
• Previous administrative experience in a service, operations, or project support role preferred.
• Experience working with SAP or similar ERP systems is a plus.

• Strong attention to detail and accuracy.
• Ability to manage multiple tasks and meet deadlines.
• Basic understanding of purchasing and invoicing processes.
• Effective communication and organizational skills.
• Proficiency in Microsoft Office applications.

• Project Management certification (PMP, CAPM, or equivalent) or demonstrated equivalent project management experience.

• Ability to work extended periods at a desk using a computer and telephone.
• Ability to work in confined spaces, distinguish colors, stand, bend, reach, climb, and lift up to 45 lbs.
• Willingness to travel domestically and internationally as required.

Delta Electronics Americas is an Equal Opportunity Employer and is committed to compliance with all applicable federal, state, and local laws. Delta Electronics America is committed to fostering a diverse, inclusive, and respectful workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, marital status, national origin, disability, veteran status, or any other protected characteristic.

Actual pay will depend on factors such as location, skills, experience, market conditions, and business needs. This role may also be eligible for incentive pay, subject to the terms of the applicable plan. Eligible employees receive company-provided benefits in accordance with plan terms and eligibility requirements. Benefits include health coverage, wellness resources, retirement savings plan, paid time off, and other company sponsored programs;

parental leave is provided in accordance with applicable law.