IT Project Manager

Overview

Ready to join a fun, growing athleisure brand? GOAT USA is looking for an exceptional IT Project Manager to lead and deliver technology initiatives that support our apparel retail and wholesale business. In this role, you will manage cross-functional IT projects from planning through execution, ensuring systems, integrations, and processes align with business goals and support our continued growth.

You’ll work closely with cross-functional teams across product development, planning, supply chain, retail operations, wholesale, e-commerce, and IT. The ideal candidate has a strong understanding of apparel retail and wholesale systems and enjoys working at the intersection of business and technology. This is an exciting opportunity for a highly organized, collaborative project manager who is passionate about driving system improvements, delivering impactful solutions, and supporting a fast-paced, omnichannel organization.

IT Project Manager (Apparel Retail & Wholesale)

• Plan, manage, and deliver IT projects end to end, from initiation through post-implementation support, including scope, timelines, budgets, resources, and risk management.
• Select and apply appropriate project management methodologies (Agile, Waterfall, or Hybrid) based on project requirements and business needs.
• Track project progress and provide clear, regular status updates to stakeholders and leadership.
• Lead requirements gathering with business stakeholders across merchandising, planning and allocation, supply chain, retail operations, wholesale, finance, and e-commerce.
• Document, review, and maintain clear, complete, and traceable business, functional, and technical requirements, ensuring proper approval, version control, and communication.
• Translate business requirements into technical solutions in collaboration with internal IT teams and external vendors.
• Maintain comprehensive project documentation, including business requirements documents, functional and technical specifications, process flows, system diagrams, user stories, acceptance criteria, test plans, implementation documentation, and training materials.
• Act as the primary liaison between business teams, IT, and external vendors to ensure alignment and successful execution.
• Manage projects involving apparel retail and wholesale systems, including ERP, PLM, POS, WMS, and EDI integrations.
• Ensure project delivery aligns with seasonal calendars, product life cycles, and sell-in and sell-through timelines.
• Coordinate and support system testing, user acceptance testing (UAT), and production deployments, ensuring solutions meet business expectations and documented requirements.
• Provide ongoing systems support, administration, and training as needed.
• Develop training manuals, guides, and documentation for systems.
• Support and enhance omnichannel capabilities, including fulfill-from-store, store availability, buy online pick up in store, home delivery, B2B, and wholesale solutions.
• Support Centric and Net Suite integrations, administration, and ongoing optimization.

• Bachelor’s Degree in related field
• 3-5 years of experience in related field
• Experience in systems:
  Centric, Net Suite.
• Proven experience managing IT projects in a retail/omni-channel and wholesale environment.
• Solid understanding of apparel retail/omni and wholesale business processes.
• Excellent verbal and written communication skills.
• Strong communication, leadership and team management skills.
• Excellent organizational and time management skills.
• Ability to communicate effectively in English
• Full-Time, exempt.
• Normal working hours are from 9:00 a.m. to 5:30 p.m., Monday through Friday; must be flexible to work evenings and occasional weekends.
• Location:
  
  Plainview, NY

GOAT USA, founded on Long Island in 2016, is a dynamic athleisure fashion brand known for delivering high-quality products and a customer-first experience. Our brand embodies the aspirational motto, “Ordinary People Do Extraordinary Things,” represented by our iconic logo, Chuck the GOAT. We inspire everyone to be the GOAT!

Our growth is fueled by strong connections, whether through live event pop-ups across the…