Seasonal Camp Counselor Crew Leader

Compensation

$1 an hour increase when working on Saturday or Sunday.

Responsible for everyday operational tasks for Richard

A. Carlucci Recreation and Aquatic Center operations in designated recreation area(s). Responsibilities include but are not limited to enforcement of facility admissions, monitoring department rules and guidelines, creating notes and agenda items for part-time position meetings, conducting daily audits, and delegating tasks to recreation part-time staff. The Recreation Crew Leader will also complete all necessary reports and will be instrumental in success of superior customer service by greeting customers, answering phones, and face-to-face communication.

• Provide excellent customer service and open communications with community members, guests, staff, and other affiliates.
• Provides direction and supervision to part-time recreation staff and operations during shift.
• Opens and/or closes recreation facilities depending on the shift for that day. Safety and security for the facilities and equipment are significant responsibilities.
• Conducts regular inspections of recreation areas for the purpose of documenting attendance, facility maintenance, and safety reports.
• Organize and maintain the inventory of designated recreation areas, organizational supplies, custodial supplies, and equipment.
• Make recommendations on the specifications for the purchase of new inventory and supplies as needed.
• Will be required to complete first aid and C.P.R. training to assist in first responder care as needed. Will also attend safety in-service training sessions to gain knowledge of Jeff Ellis and Associates Risk Management protocol. Cashiers will be responsible and primary contact for emergency phone conversations and information gathering during an emergency. Immediately reports any hazardous conditions to supervisor including inability to properly control crowd or access to facility due to weather or other conditions.
  
  Will maintain minimum number of in-service hours required by the department.
• Conducts a daily audit of prior daily transactions to ensure appropriate procedures are being followed by front desk staff members. Reports any errors or corrections to the Recreation Manager or Assistant Recreation Manager, in absence of Recreation Manager.
• Must be able to operate a computer, cash register, calculator and other office equipment for the daily operations and accounting transactions.
• Documentation:
  May assist with accident reports, program registrations and other operational reports and records. Will be responsible for daily cash reports and other revenue and data information gathering reports.
• Policy and Procedure:
  Follows all policies and procedures as described in the Town of Plainfield employee manual, state and local board of health guidelines for food service, state board of accounts rules and all other town and department protocols, policies and guidelines including those outlined by Ellis and Associates Risk Management standards and other affiliated organizational values and protocols. Will immediately report to supervisor any discrepancy in cash counting or reporting processes.
• Other related duties as assigned.

This job has no full-time supervisory responsibilities. The position will supervise admissions/concessions part-time staff members by giving direction and delegating job duties to enhance the operation.

To perform this job successfully, an individual must be able to perform each essential duty according to the requirements of the organization. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.

Town-related

Competencies:

To perform this job successfully, all employees working in the Town should demonstrate the following competencies:

• Teamwork and Collaboration - Gets along with and maintains positive relationships with coworkers. Is willing to help with all types of work, no matter how big or small the task. Asks for and listens to coworkers’ feedback; incorporates feedback into revised processes. Positively reinforces team members for their contributions and accomplishments. Admits mistakes when they occur, learns from them, and enables others to do the same.
• Service to Citizens - Always represents the Town of Plainfield well; maintains personal accountability and ownership for customer service. Let customers know that he/she is willing to work with them to meet their needs. Follows up to ensure that requests and concerns are resolved. Understands customer problems and needs; quickly and effectively solves customer problems. Does more than what is normally required to resolve customer concerns.
• Professionalism - Demonstrates professionalism in appearance and actions. Maintains timely, personable, and effective communications with…