Golf Shop Assistant Manager

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The Golf Shop Assistant Manager position is responsible for assisting the professional staff with daily transactions, customer service and supervisory duties.

• Establish, support and maintain collaborative efforts with internal and external customers and organizations.
• Maintain proper phone protocol.
• Collect appropriate fees.
• Reserve tee times.
• Verify Naperville Park District residency.
• Assist in general maintenance and cleanliness of clubhouse.
• Assist in presentation and sale of merchandise.
• Inform customers about daily information.
• Prepare daily closing paperwork.
• Open and close facilities.
• Assist other staff with special duties assigned by professional staff.
• Demonstrate and support park district customer service standards.
• Follow district and departmental safety, personnel, and administrative policies, procedures and ordinances.

• Perform job responsibilities of the player assistant/monitor pace of play.
• Perform job responsibilities of the cart/range attendant.
• Perform job responsibilities of the food service cashier.

• Demonstrate excellent communication skills (i.e., professional ability to attend to customer needs).
• Ability to address complaints and resolve concerns as needed.
• Good computer skills in common software programs.
• Knowledge of the operations of golf course and facilities.
• Excellent cash handling skills.

• High school diploma or equivalent.
• CPR and AED certification required.
• Possession of, or ability to obtain, BASSETT certification within three (3) months of date of hire.

• Subject to modified/flexible work schedule during high volume work periods.
• Subject to both inside and outside environmental conditions.
• Occasional exposure to pesticides and exhaust fumes.
• Ability to lift light to medium weight (20-50 lbs.) objects.

To be considered for this position, interested individuals must complete the online application accessible ervilleparks.org/employment. Materials submitted through mail, email, or fax will not be considered.