Table Games Shift Manager

Description

• Administers approved departmental policies and activities, and assists in developing realistic short and long-term goals and objectives for the department in alignment with those of the property.
• Maintains general management of the Table Games Department.
• Maintains appropriate department staffing levels.
• Reviews analyses of operations, costs, and forecast data to determine department organizational progress toward stated goals and objectives.
• Confers with VP of Gaming Operations to review achievements and discuss needed changes in goals or objectives resulting from current or projected future status or conditions.
• Facilitates regular status meetings with shift managers.
• Implements approved training programs, and monitors all department training programs and seminars, directed at developing and enhancing team member skills.
• Approves large credit extensions.
• Maintains strong working knowledge of local jurisdiction gaming laws (federal, state, compact, etc.) and attendant regulations, as well as internal controls, policies, and procedures.
• Ensures optimal operational efficiency with continual contact and walk through observation of all areas of responsibility.
• Regularly reviews and evaluates Table Games departmental performance with the VP of Gaming Operations, working through shift managers to take appropriate steps in resolving unsatisfactory results or conditions.
• Develops and participates in special projects as requested by the VP of Gaming Operations.
• Sets priorities for Table Games Shift Managers, providing guidance and assistance as needed.
• Initiates and maintains communication with subordinates, team members, management, and other departments in facilitating the flow of information throughout the property.
• Directly supervises all table games shift managers and the schedule coordinator. Indirectly supervises the activities of all table games team members.
• Responsibilities include interviewing, hiring, and training team members, planning, assigning, and directing work, appraising performance, rewarding and disciplining team members, addressing complaints and resolving problems.
• Create and utilize a comprehensive and sustainable employee engagement strategy through both formal and informal feedback as well as constant communication.
• Performs all other duties as assigned.

• College degree and five or more years of casino gaming management experience required; or candidates must possess at least ten years of relevant management experience with increasing levels of responsibility and accountability. Experience relevancy will be determined by the hiring team.
• Demonstrated capability to prepare, understand and analyze business strategies; adept in budgeting, forecasting, P&L and business planning.
• Must be at least 21 years of age.