Primary Care Nursing Manager

JOB SUMMARY

Under the direction of the CCWO, the Primary Care Nursing Manager provides administrative and clinical oversight for multiple primary care clinics at the El Dorado County Community Health Centers, a Federally Qualified Health Center (FQHC), located in Cameron Park and Placerville, CA. This position oversees both Care Team Registered Nurses and Medical Assistants, ensuring smooth daily operations, excellent patient care, and a positive clinic environment.

This management role will be instrumental in coordinating care delivery, managing clinical staffing, monitoring quality and compliance, and serving as a clinical resource and mentor.

Under the direction of the CCWO, the Primary Care Nursing Manager provides administrative and clinical oversight for multiple primary care clinics at the El Dorado County Community Health Centers, a Federally Qualified Health Center (FQHC), located in Cameron Park and Placerville, CA. This position oversees both Care Team Registered Nurses and Medical Assistants, ensuring smooth daily operations, excellent patient care, and a positive clinic environment.

This management role will be instrumental in coordinating care delivery, managing clinical staffing, monitoring quality and compliance, and serving as a clinical resource and mentor.

The Primary Care Nursing Manager collaborates with the CCWO, Chief Operations Officer, clinical leadership, and other service line leaders to support clinical and administrative excellence while ensuring compliance with federal, State, and local regulations.

Defined duties and responsibilities are within the scope of practice and responsibilities for a Registered Nurse as set out in the Nursing Practice Act. The Practice Act is located in the California Business and Professions Code starting with Section 2700. Regulations which specify the implementation of the law appear in the California Code of Regulations. Board of Registered Nursing,

• Oversees the clinical operations performance of primary care services by nursing and medical assisting staff, including specialty and chiropractic, at all clinic sites ensuring alignment with organizational objectives and patient care standards.
• Develops and implements standardized operational workflows across sites to enhance efficiency, reduce variability, and improve patient access to primary care.
• Coordinates with MA Supervisors to ensure consistent staffing levels, equipment availability, and supply chain management across all sites.
• Partners with Operations Manager to ensure Front Office, Medical Assistants, and RNs are aligned in team-based care practices to support patient flow.
• Facilitates cross-site communication to share best practices, address operational challenges, and promote a unified approach to primary care service delivery.
• Creates and enforces standardized procedures across clinics ensure high standards of patient care and regulatory compliance.
• Engages with internal service lines, including Dental, Pharmacy, Behavioral Health/Psychiatry, to develop interdisciplinary care models for whole-person care.

• Provides leadership, coaching, and performance feedback to direct reports and clinical staff.
• Oversees Supervisors in recruitment, hiring, and orientation of new clinical staff in standardized approach.
• Works with Supervisors to conduct annual performance evaluations and develop individualized staff development plans.
• Develops training programs for staff on compliance and efficiency.
• Conducts regular meetings with Supervisors to review performance metrics and address workflow challenges.
• Partners with Operations leadership to support staff training on evidence-based best practices and workflows.
• Manages disciplinary processes and resolves escalated staff issues to support Supervisors in maintaining team morale.

• Participates in quality improvement and patient safety initiatives led by Clinical Safety and Quality RN Manager to achieve key performance indicators.
• Ensures all clinics comply with all regulations, including those related to infection prevention, facility management, safety, and waste disposal.
• Ensures clinics comply with federal, State, and local regulations, including HRSA, HIPAA, OSHA, DHCS, and CDPH through regular audits and procedure updates.
• Works with Quality Assurance team to oversee the resolution of escalated patient complaints and incident reports, ensuring timely, professional responses per EDCHC’s policies, and analyze trends to prevent recurrence.
• Ensures staff training on compliance updates and quality improvement processes, coordinating with Supervisors to maintain consistent standards across clinics.

• 60% - Leadership & Management
• 30% - Quality
• 10% - Professional Development

• Clinical operations in an FQHC or community health center setting
• Regulations governing FQHC clinics, including HRSA,…