Sr. Office Assistant - Bilingual; Spanish

Overview

The County of El Dorado is committed to promoting the power of public service by fostering a diverse and collaborative workplace where employees are empowered, respected and valued. The county supports telework opportunities consistent with business needs and in accordance with Board of Supervisors Policy E-12 - Telecommuting.

Sr. Office Assistants are used in almost every County Department. They perform a variety of routine to complex, advanced and specialized clerical work of above average difficulty and complexity in areas such as legal documents, personnel functions, insurance claims, contracts, proposals, treatment authorization forms, and program eligibility forms. They may serve as a lead worker over a group of office support staff and perform related duties as assigned.

The selected candidate will have the opportunity to:

• Provide lead direction and training to a small group of office support staff, if assigned.
• Provide input into employee performance, selection and other personnel decisions, if assigned.
• Perform advanced and specialized office support work which typically requires some specialized subject matter knowledge, including interpretation and/or explanation of program policies and procedures as well as coordination of detailed or specialized office activities related to the department to which assigned.
• Provide specialized department information, including detailed program-specific information, to County executives, managers, clients, outside agencies, and others; search for, receive, and explain complex rules, regulations, policies, procedures, and technical office operations; explain external laws, regulations, ordinances, and policies as they relate to clerical/technical/office functions.
• Assist clients in completing complex forms for documenting specialized program-related information; provide advanced customer service in a calm, helpful, and effective manner.
• Research, compile, maintain, and process statistical, financial, and/or other numerical data to support specialized office functions; create spreadsheets, logs, and other clerical tools to assist with maintaining information.

• Any combination of the required experience, education, and training that would provide the essential knowledge, skills, and abilities is qualifying. Equivalent to graduation from high school.
• Two (2) years of general clerical or office support experience, including at least one (1) year at a level equivalent to the County's class of Office Assistant II. Depending on assignment, previous knowledge and experience in the assigned area is desirable.
• Licenses and
  
  Certifications:
  
  Possession of, or ability to obtain, a valid California Driver’s License by time of appointment and a satisfactory driving record.
• The ability to speak and read Spanish in addition to English is required. Spanish bilingual candidates may be eligible for a differential pay of $1.00 per hour for all hours in pay status, contingent on language proficiency testing and applicable Memorandum of Understanding.

Submit your application online by clicking the Apply link at the top of this announcement. When your online application and responses to the required supplemental questions are complete, click Accept. For questions regarding this recruitment, contact Human Resources.

The Human Resources Department will screen applications to identify qualified candidates. A written exam will be used to determine ranking and placement on the eligibility list. The online examination date is tentative and subject to change; candidates will be notified of updates as needed. Additional changes may be made based on department needs. All candidates will be notified of any changes in the selection procedures.

The County of El Dorado is an Equal Opportunity Employer and encourages applicants from diverse backgrounds to apply. Some classifications require pre-employment medical screening. A background investigation and a criminal history check may be conducted for positions with access to Federal Tax Information (FTI), and reinvestigations may occur at intervals.