Diligent Entities Support Analyst

The Legal and Governance (LGG) Central division plays a crucial role at Macquarie, focused on protecting the organisation and delivering robust legal and governance services. Within LGG is our collaborative and dynamic Operations team dedicated to driving excellence in governance, legal operations, and technology enablement across the organisation.

At Macquarie, our advantage is bringing together diverse people and empowering them to shape all kinds of possibilities. We are a global financial services group operating in 31 markets and with 56 years of unbroken profitability. You’ll be part of a friendly and supportive team where everyone - no matter what role - contributes ideas and drives outcomes.

In this role, you will play a pivotal role in uplifting the LGG’s Diligent Entities platform by optimising system configuration, enhancing reporting capabilities, and improving data quality. You will work closely with stakeholders to deliver user support and training, troubleshoot issues, and drive platform improvements that ensure the system meets evolving business needs. This position offers the opportunity to make a tangible impact on governance operations and build user capability across the group.

• Proven ability to improve data quality, optimise systems, and deliver reporting solutions
• Detail-oriented, with a focus on accuracy, usability, and practical problem‑solving
• Excellent written and verbal communication skills with confidence in training and supporting users of varying technical backgrounds
• Comfortable working independently, adapting to changing requirements, and collaborating across teams

We love hearing from anyone inspired to build a better future with us; if you're excited about the role or working at Macquarie we encourage you to apply.

Our Legal and Governance Group is a global, dynamic and independent group of lawyers, governance professionals and technical specialists that protect and represent the interests of Macquarie, our businesses and our people. Our teams are at the forefront of Macquarie, undertaking cutting edge legal and governance work to support business outcomes.

We are committed to fostering a diverse, equitable, and inclusive workplace. We encourage people from all backgrounds to apply and welcome all identities, including race, ethnicity, cultural identity, nationality, gender (including gender identity or expression), age, sexual orientation, marital or partnership status, parental, caregiving or family status, neurodiversity, religion or belief, disability, or socio‑economic background. We welcome further discussions on how you can feel included and belong at Macquarie as you progress through our recruitment process.
Our aim is to provide reasonable adjustments to individuals who may need support during the recruitment process and through working arrangements. If you require additional assistance, please let us know in the application process.