Operation - Clinical Manager

May require an occasional evening or weekend day.

The Clinical Manager serves as a vital link between clinical oversight and operational leadership, guiding a multidisciplinary team—including Registered Dietitians, Nurse Practitioners, a Social Worker, and clinical support staff—in delivering specialized pediatric, perinatal, and medical nutrition therapy services. This role directs the daily operations of Operation Better Start, ensuring high-quality, patient-centered care for infants, children, adolescents, young adults, and women of childbearing age.

• 5 years of RN clinical experience required.
• Experience in pediatric/perinatal health is preferred.

• Bachelor of Science in Nursing (BSN) required.

• Registered Nurse (RN) license in Massachusetts required.

• Pediatric & Clinical Expertise:
  Strong understanding of pediatric growth, development, specialized care needs, and infection control principles.
• Leadership & Professionalism:
  Demonstrates integrity, dependability, transparency, and a commitment to service excellence while serving as a positive role model.
• Communication &
  
  Collaboration:
  
  Communicates effectively with patients, families, staff, physicians, and leadership; skilled in coaching teams, resolving conflict, and representing the organization in the community.
• Regulatory & Compliance Knowledge:
  Familiar with local, state, and federal regulatory agencies (DCF, DPH, JC) and able to ensure adherence to standards.
• Analytical & Organizational
  
  Skills:
  
  Strong critical-thinking abilities with the capacity to interpret clinical data, manage multiple priorities, and meet deadlines.
• Technical & Operational Proficiency:
  Experienced with Electronic Health Records, Microsoft Office, budgeting, resource allocation, and maintaining financial accountability.
• Staff Development:
  Skilled in performance evaluations, onboarding, mentoring, and supporting ongoing professional growth.

• Title of position(s) supervised: OBS support staff, NPs, RDs, LiCSWs.