Training Specialist

Why Join Crystal Springs?

Crystal Springs provides high-quality residential and educational services that support the growth and well-being of children and adults with diverse needs. We are committed to creating a safe, nurturing environment that fosters individual development and helps each individual reach their full potential. Crystal Springs team members can expect:

• Impactful Work: Make a meaningful difference in the lives of children with diverse needs.
• Supportive Environment: Work within a team that values collaboration, professionalism, and personal growth.
• Professional Development: Access to ongoing training and opportunities for career advancement.
• Comprehensive Benefits: We offer a competitive salary and benefits package, including health insurance, retirement plans, and more.

Crystal Springs is looking for a dedicated and experienced training specialist to assist with identifying organizational training needs and develops, delivers, and evaluates training programs to improve employee skills and company performance. This role involves creating instructional materials, leading workshops, onboarding new staff, and ensuring the workforce remains competitive through continuous skill development and alignment with company goals.

• Contributes to the development, interpretation and implementation of standards, objectives, policies and procedures for Crystal Springs.
• Participates in employee training and development with both new and existing employees.
• Evaluates training needs across all disciplines in light of those standards.

• Develop new or revise existing orientation and in-service programs.
• Present training initiatives that take into account the various learning styles of adult based participants.
• Become certified as an instructor in Heartsaver First Aid and CPR, Non-violent Crisis Intervention with Advanced Physical Skills, Basic Human Rights, & DDS Fire Safety.
• Evaluate training programs by means of verbal and/or written feedback; consultation; observation.
• Contribute to the enhancement of agency-wide communication by means of training initiatives as well as participation in projects.
• Participate in training programs which enhance or maintain professional skills.
• Participate in Department Team meetings.
• Cooperate and participate in internal investigations.

• Demonstrated ability to work effectively and collaboratively with a culturally diverse population of individuals, employees, consultants and community members.
• Ability to work collaboratively as a member of multidisciplinary and cross-functional teams.
• Ability to work as an effective change agent.
• Professional documentation and communication skills, as well as demonstrated organizational skills.
• Ability to negotiate and resolve differences.
• Ability to function under pressure in a fast-paced human service environment.
• Ability to be flexible, open and responsive to ongoing industry changes.
• Ability to articulate and communicate Crystal Springs' mission and strategic direction in a consistent and enthusiastic manner to departmental staff.
• Ability to identify opportunities and obstacles and develop effective, creative solutions to pursue opportunities.

• Language:
  English; conversational capacity in Portuguese or Spanish preferred, but not necessary.
• Reading
  
  Skills:
  
  Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures and government regulations.
• Writing
  
  Skills:
  
  Ability to write clearly, professionally, and comprehensively, with use of accurate spelling, grammar, and syntax.
• Computer
  
  Skills:
  
  Ability to work comfortably within Microsoft Windows network environment and general knowledge of Excel and Word. Ability to learn and become competent in payroll and other Human Resources applications. Ability to use e-mail. Ability to work within the HCSIS network.
• Oral
  
  Skills:
  
  Ability to clearly express ideas orally, and able to meaningfully and effectively present ideas to others individually and in small or larger groups.

• Duties are performed…