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Lead Business Analyst

Job in Pittsfield, Berkshire County, Massachusetts, 01201, USA
Listing for: US Tech Solutions
Full Time position
Listed on 2026-03-04
Job specializations:
  • IT/Tech
    Systems Analyst, IT Business Analyst, IT Consultant, Data Analyst
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below

This position will be working on our Workforce Management solution within the Back of Stores domain. We are our supporting the implementation of Workday and this position will be assisting on the successful integration of our WFM platforms (WFC & PRO).

In this role, the ideal candidate will:
  • Have experience with the UKG WFM (Kronos) platforms (WFC & PRO) (required)
  • Understand / have practiced the Agile delivery Methodology (required)
  • Used JIRA and Confluence to document stories, features / requirements (required)
  • Has experience / understanding of Workday, specifically integrations (HUGE PREFERENCE)
  • Has great written and Oral communication skills
  • Is comfortable working the grey and a fast-paced environment.
ADDITIONAL INFORMATION:
  • Analyses complex cross functional business processes and defines integrated requirements.
  • Facilitates the design of integrated solutions (process, technical & organizational).
  • Ensures the end-to-end solution is proven to deliver the required business results.
  • Drives adoption of the designed processes and solution use with stakeholders.
  • Communicates with business SMEs to ensure expectations are kept in line with project status.
  • Drives the definition, testing, training, and implementation of functional requirements.
  • Upon implementation, drives & supports the knowledge transfer to Global Production Support.
  • Develop, monitor, and track plans to create the BA deliverables on an assigned project.
  • Creates/revises/executes the following deliverables using industry standard techniques as applicable, including but not limited to:
    • Acceptance Testing
    • Coordinate user activities during the project life cycle, develop, execute and validate user acceptance test plans and implementation support.
    • Maintains focus on process analysis with an understanding of technical problems and solutions and the relationship to the business environment.
    • Functional and technical gap analysis
    • Analyses overall project considerations and builds the business rationale to provide an ROI and a concrete solution recommendation.
    • Facilitate gathering of functional requirements
    • Supports Testing requirements (if applicable)
OTHER REQUIREMENTS:
  • 8 plus years of experience as a Business Analyst (required)
  • Must have experience with test strategies and manual testing for UKG PRO (required)
  • Risk & compliance management for PRO (UKG WFM) - Mandatory
  • Understanding of SOX Compliance - Mandatory
  • Project management experience (but we are not looking for Project Managers)
  • Bachelor’s degree in computer science, IT or equivalent work experience.

About US Tech Solutions:

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit

US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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