Case Manager​/Family Support Worker, Pittsfield

Case Manager/Family Support Worker, Pittsfield

Join to apply for the Case Manager/Family Support Worker, Pittsfield role at Clinical & Support Options, Inc.

Starting Salary: $38,000-$44,000/year

• Provide skills training and assistance in areas of daily living activities including basic living, interactive and parent skills. Assist in developing communication and conflict resolution skills and act as a role model for interpersonal relationships
• Help parents meet children's daily needs; observe and document child growth and development
• Assist with family advocacy needs; facilitate "mediation" as appropriate
• Provide counseling and intensive support to consumers during psychiatric crises or periods of transition
• Assist consumer with identifying appropriate mental health and medical services and accessing services of choice
• Provide assistance with developing and maintaining a "natural support network" of family and friends
• Provide transportation for consumers as appropriate, following program guidelines
• Maintain appropriate contacts with family members, others in the "natural helping network," outpatient therapists, and others as necessary to support consumers

• Bachelor's Degree in a mental health field
• Experience working with children and families
• Valid Driver's license and reliable transportation

• Positive - maintaining resiliency and focusing on solutions
• Respectful - collaborating and effectively communicating
• Insightful - demonstrating self-awareness and effectively priority setting
• Conscientious - taking accountability and applying feedback

Competitive salaries, full health and dental coverage, free CEUs for in‑house training, ample paid time off, a 403B retirement savings plan, employee referral bonuses, group rate supplemental insurances, a premier employee assistance program, personal cell phone plan discounts, and a flexible, supportive work environment fostering collaboration.

Clinical & Support Options, Inc. is a dynamic behavioral health organization serving Western Massachusetts for over 50 years. With offices across Springfield, Northampton, Greenfield, and beyond, we’re dedicated to providing comprehensive support to individuals and families. Join our team of over 650 multi‑disciplinary staff and become part of a collaborative environment where excellence is fostered internally and partnerships are forged externally with community organizations.

At CSO, you’ll find a flexible and supportive work environment that encourages collaboration and growth. Join us and make a positive impact on thousands of lives in our communities!

Entry level

Full-time

Other (Mental Health Care)

EOE/AA