Direct Care Professional

Join the Direct Care Professional role at Service Net
!

Location: Residential programs throughout Hamden, Hampshire, Franklin & Berkshire counties.

Shift: Multiple shifts available, including overnights.

Pay: $18‑$20 per hour (based on experience and certifications - See below).

We’re looking for amazing people who love helping others and making a difference! If you enjoy working with adults who have brain injuries and want to be part of a team that supports them in living happy, meaningful lives, this job is for you.

Service Net is a compassionate non‑profit organization that helps over 8,400 individuals facing challenges such as mental illness, developmental disabilities, brain injuries, homelessness, and substance use issues. With over 1,800 dedicated staff members, we work together to make a meaningful difference in the lives of others.

• Help with daily activities:
  Assist with eating, dressing, and using special equipment.
• Home support:
  Cook meals, clean, do laundry, shop for groceries, and keep the residence comfortable.
• Transportation:
  Drive residents to appointments, events, and other activities.
• Keep records:
  Write daily notes and track important information.
• Support goals:
  Help residents achieve personal goals.
• Administer medication:
  Provide medication once trained.
• Stay updated:
  Complete required training and certifications.
• Teamwork:
  Work closely with team and follow instructions from manager.

• No educational requirements – training provided.
• Valid driver’s license (minimum 6 months, good driving record).
• Physical ability to perform required tasks and ensure resident safety.
• Basic computer skills.
• Background check required.
• No experience required; we provide on‑the‑job training.

• $18/hr for individuals without MAP certification.
• $20/hr for individuals with an active MAP certification (
  Base $18/hr + $2/hr MAP differential
  ).

• 401(k) and 401(k) matching.
• Dental insurance; vision insurance.
• Health insurance (85‑90% paid by Service Net for individual plans).
• Paid time off: vacation, sick leave, holidays, personal leave with rollover.
• Retirement plan: 403(b) with 1‑to‑1 match up to 4% after one year.
• Flexible spending accounts (pre‑tax) for medical and dependent care.
• Life, long‑term disability, voluntary supplemental life insurance.
• Employee Assistance Program.
• Discounts on auto and homeowner’s insurance.
• Continuing education: tuition remission, PSLF eligibility, professional training opportunities.

• Entry level

• Full‑time

• Other

• Mental Health Care

Service Net is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.