Care Coordinator- BH Pittsfield, MA

Innovative Care Partners
Pittsfield, MA, USA

The Care Coordinator works in collaboration with the Medication Reconciliation nurses to provide support to recently discharged individuals from inpatient settings or Emergency Rooms in order to ensure adherence to aftercare plans and to attain quality metric benchmarks.

• Conduct face-to-face visits with Enrollees after their discharge from an inpatient facility.
• Outreach to inpatient facilities to obtain discharge information including list of medications.
• Coordinate visits and Enrollee contacts with BH and LTSS Care Coordinators.
• Assist with Medication Reconciliation activities.
• Assist with Enrollee follow-up after an Emergency Room visit.
• Arrange for translation services as needed to assist with communication with Enrollee.
• Accurately document member encounters in medical record in a timely manner.
• Adhere to all applicable compliance requirements and the agency’s Code of Conduct.

• Two years of experience in community based outreach, recovery coaching, peer specialist role, behavioral health, etc.
• Bachelor’s Degree in human services or behavioral health related field.
• Strong interpersonal and customer relations skills.
• Effective teaching skills.
• Ability to work with people from diverse backgrounds and experiences.
• Knowledge regarding psychiatric rehab, substance use, and understanding of recovery model.
• Demonstrated computer literacy.
• Bilingual - English/Spanish preferred.
• Ability to make visits in a home-based setting.
• Demonstrates empathy, compassion and care.
• Ability to work in a fast‑paced environment.
• Ability to work independently and as part of a team.
• Must have a vehicle available for work purposes.

Pay rate starts at $21.00/hr.

The Center for Human Development (CHD) provides a broad range of high quality, community‑oriented human services dedicated to promoting, enhancing, and protecting the dignity and welfare of people in need. At CHD we are celebrating differences, inclusion is not just a policy‑ it is a daily practice. Multicultural, multilingual, and fluent in sign language, CHD is a reflection of those we serve.

If this sounds like the right job for you, do not wait - apply today to join our team. We look forward to hearing from you!

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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