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Hybrid Banking Call Center Specialist — Customer Success

Job in Pittsfield, Berkshire County, Massachusetts, 01201, USA
Listing for: Berkshire Bank
Full Time position
Listed on 2026-01-25
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, Bank Customer Service
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A prominent financial institution is seeking a Customer Service Representative in Pittsfield, MA, to provide excellent service and support to both internal and external customers. The role involves answering inquiries, resolving issues, and promoting products. Candidates should have a High School diploma and a minimum of 1 year banking experience, alongside strong customer service and problem-solving skills. This hybrid position emphasizes teamwork and compliance with banking regulations.
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