Surgical Instrument Repair Technician

Job Description

Territory: NE Ohio & Western PA

Note: This is a field-based role. Daily travel is required throughout the Northeast Ohio and Western Pennsylvania markets to provide on-site service to our hospital partners.

The Right Team. The Right Feel. Right On Time.

We firmly believe that Precision Saves Lives. When surgeons are in the operating room, successful outcomes are non-negotiable—they need their instruments to work and feel exactly the way they expect. With over 30 years of industry experience, we have become the "seasoned professionals" that hospitals trust to ensure their equipment is ready when lives are on the line.

We are a fast-growing company that prioritizes treating our employees with respect, encouraging open communication, and offering a collaborative environment where you are supported by a competent structure. Here, you aren't just a technician; you are a vital part of a team where your work directly impacts patient safety.

The Opportunity

We are seeking a mechanically inclined Surgical Instrument Repair Technician to join our elite service team. You will work in a fully equipped service van, providing same-day instrument service and preventive maintenance to hospitals within a defined territory. Prior industry experience is preferred, but not required—we will provide extensive hands-on training for the right candidate.

What You Will Do

• Precision Restoration: Perform high-level sharpening, alignment, and repair of surgical instruments.
• Prepare accurate and transparent reporting for our customer: Adhering to the standards our ISO 9001:2015 certified quality system, you will provide detailed service reporting, including magnified "before and after" photos, so our customers have a clear understanding of each service visit
• Accountability: Take personal ownership of every instrument you service, understanding that small nuances in a tool's performance can make the difference in a successful surgery.

Why Join Us?

• Competitive Compensation: $65,000 - $80,000 OTE (On-target earnings including performance bonuses).
• Growth & Stability: Join a growing and respected leader in the surgical instrument repair industry with a clear career progression path.
• A Collaborative Atmosphere: Experience a workplace that functions as a team, valuing the contributions of each member, as we grow together and work toward a shared mission.
• Full Benefits: Medical benefits and PTO that accrue from day one.

Requirements

• Mechanical Aptitude: High manual dexterity and experience with small hand tools (e.g., small engine repair, electronics, jewelry, machining, or military technical roles).
• Attention to Detail: An obsession with quality and the ability to spot fine details in how an instrument works.
• Professionalism: Excellent communication skills and respect for all customers and team members
• Logistics: High school diploma/GED, a valid driver's license with a clean record, and the ability to pass a DOT physical.
• Coachability: Willingness and enthusiasm to learn, hone, and master new skills