Sales and Marketing Coordinator

Paragraf’s patented contamination-free deposition technology delivers game-changing opportunities for the commercialisation of graphene by allowing the manufacture high-purity graphene layers at scale.

Building on our proprietary graphene process, we are the first company in the world to mass produce graphene-based electronic devices using standard semiconductor processes enabling high-performance, cost-effective manufacturing. The company not only specialises in the production of high-purity graphene but also its seamless integration into ready to use products that can be quickly adopted by our customers and partners to support the advancement of their own technologies.

At Paragraf we are committed to materially transforming electronics through the development of high-purity graphene and other two-dimensional materials products that will facilitate massive improvements in the performance and significant reduction in the energy requirements and carbon footprints of technologies across all aspects of life.

Paragraf is a global company with separate R&D and manufacturing sites near Cambridge in the UK, an applications development lab in San Diego, USA, with subsidiary offices serving the APAC region in Shanghai, China and Abu Dhabi, UAE.

Proactively support commercial activities by ensuring customer enquiries and orders are efficiently managed, processed and delivered and all data relevant to commercial activities is recorded correctly and kept up to date, with the CRM reporting and functionalisation utilised in full.

Coordinate with teams across the Company as required to facilitate good customer outcomes, ensuring proactive communication with internal teams as well as liaising with customers/ partners to keep them informed as required and talking to potential customers to establish interest and requirements.

Support marketing activities which drive commercial success and support product and brand interest and engagement.

• Ensure Commercial activities are recorded and the CRM up to date at all times and reflect sales and marketing operations as well as enabling reporting to meet requirements.
• Proactively talk to potential customers/ leads to introduce Paragraf’s products and services to generate interest and create qualified sales opportunities.
• Ensure sales order coordination is timely and accurate and manufacturing operations are fully advised of demand and customer specific requirements as appropriate. This includes web sales activities.
• Support proactive customer relations activities to ensure customers are fully informed throughout the order and delivery process but also take ownership when there are issues, coordinating with the colleagues to ensure issues are resolved without compromising relationships internally or externally.
• Support marketing activities to ensure Paragraf’s products and services are visible and engaging, with awareness and interest raised with relevant sectors and potential customers.
• Generate relevant data reports (monthly and weekly and ad hoc) to support commercial operations as required or requested
• Coordinate communication with colleagues with information and reporting to ensure information flow is accurate and timely, raising concerns or information of particular relevance as required.
• Support commercial activities by coordinating visits, meetings, and assist the development of relevant commercial presentations as required.
• Provide administrative and project management support to the Commercial Team as required to ensure optimal services to customers and partners at all times.
• Complete other duties commensurate with the role’s level as requested by your team leader or manager

• A good standard of education level and relevant administration qualifications would be an advantage but is not essential.
• Capability to broadly grasp scientific concepts and technologies

• Experience in developing and delivering comprehensive sales support activities, ideally in a technology manufacturing environment, with a proven track record of delivering good service and customer satisfaction proactively and…