Temporary Part Time Retail Shift Lead

The Office of Business, Hospitality, and Auxiliary Services is seeking a Shift Lead to support the University's daily retail operations of three stores and a copy center, and will be responsible for opening and/or closing. Key responsibilities include, but are not limited to:

- Delivering excellent customer service and assisting customers with merchandise selection.

- Demonstrating strong attention to accuracy and detail.

- Developing and maintaining product knowledge.

- Performing basic computer data entry tasks and operating standard retail equipment. Processing a variety of transactions, including cash, checks, bank cards, Panther Funds, gift certificates/cards, University requisitions, credit memos, and bookstore accounts. Processing online sales orders.

- Supervising student workers and assigning daily tasks. Ensuring student workers adhere to customer service standards.

- Receiving, stocking, and merchandising products daily, and maintaining an organized sales floor.

- Safely transporting items up to 50 pounds and spending extended periods moving throughout the store.

- Participating in off-site events as needed.

This is a part-time position with a minimum of 22.5 hours per week, including Saturdays and Sundays, holidays, and occasional overtime hours.