More jobs:
IT Desktop Support Technician; Junior
Job in
Pittsburgh, Allegheny County, Pennsylvania, 15275, USA
Listed on 2026-02-28
Listing for:
Della Infotech, Inc.
Full Time
position Listed on 2026-02-28
Job specializations:
-
IT/Tech
IT Support, Desktop Support, Technical Support
Job Description & How to Apply Below
Job Description:
- Laptop/desktop imaging & driver/BIOS updates
- Setting appointments with users to handover new devices & take existing devices Excellent customer service/communication skills
- Complete at a minimum the following customer appointment tasks during the hardware exchange:
- Signing into the device
- Signing into zScaler
- Signing into M365 and having data sync from the Cloud
- Mapping network drives
- Setting up printers
- Installing any custom software
- Copying over any local data (ie. Browser favorites, files saved to HDD etc.)
Experience:
- Desktop support: 1 year (Required)
- Imaging
- We need a couple people in the office to image machines and complete the new device handovers and finish the setup tasks with the user.
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