Housekeeping Room Attendant

Essential Job Functions:

* Perform a variety of cleaning activities that include, but not limited to, sweeping, mopping, dusting, polishing, vacuuming, disposing trash and servicing guest rooms daily.

* Replace linens on beds and replenish guest room supplies, empty wastebaskets. Rearrange furnishings, drapes and room accessories.

* Provide necessary linen and amenities to guests in accordance with the guest room legend.

* Assist in the movement of linen throughout the hotel.

* Leave rooms in uniform arrangement as determined by the Housekeeping management team and make sure the room/door is securely closed and locked.

* Monitor and maintain cleanliness, sanitation and organization of assigned work areas

* Respond to guest requests in a timely and professional manner

* Maintain professional etiquette with all guests and team members

* Report any damage, hazards, repairs, and strangers in assigned areas.

* Return any items found in guest rooms, hallways, or back of the house to the Housekeeping department as a lost and found item.

* Assist Houseperson in cleaning and maintaining the public areas as needed.

* Clean all corridors and service areas.

* Must follow all disinfecting and sanitizing policies

* Restock the cart at the end of your shift and organize the closet/ workspace to prepare for the next day.

* Report any exceptional and/or unusual circumstances, such as no luggage in a stay-over room, no service needed, sleep-outs, guests smoking in rooms, etc. to the on duty supervisor or manager.

* Maintain high standards of personal appearance and grooming which include wearing the proper uniform and nametag when working.

* Informs management of all suspicious activity during the course of your shift.

* Responsible for knowing hotel emergency procedures

* Responsible for following standard operating procedures and safety regulations

* Be knowledgeable of all hotel and casino services, features and amenities.

* Consistently offers professional, engaging and friendly service

* Comply with quality assurance expectations, standards and hotel rating guidelines.

* Other duties as assigned

Qualifications (Knowledge, Skills, and Abilities):

* High School diploma or equivalent and/or experience in a hotel or a related field preferred.

* Previous cleaning experience preferred

* Ability to work in a fast-paced environment

* Ability to perform job functions with attention to detail speed and accuracy

* Ability to follow instructions directions and meet deadlines including the thorough cleaning of the minimum number of rooms assigned

* Basic ability to comprehend English language sufficient to understand information such as labels and instructions and basic guest requests

* Ability to scrub and scour surfaces extending arms overhead to perform cleaning tasks and work in confined spaces.

* Must be able to reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.

* Must be able to traverse from area to area within the operating areas to respond to and assist Team Members.

* Must be able to lift up to 50lbs. continually throughout a shift.

* Must be able to maneuver a fully loaded cart, weighing up to 50lbs., through hallways and into/out of closets during the entire workday.

* Must be able to push, pull and move levers, equipment and furniture throughout a shift.

* Must be able to work flexible shifts and days, including weekends, holidays and special events/promotions.

* Must be able to successfully fulfill the pre-employment process.