Patient Access Specialist

Description We are looking for a dedicated Patient Access Specialist to join our team in Pittsburgh, Pennsylvania. This role involves ensuring smooth and efficient patient admissions while maintaining compliance with organizational and regulatory standards. As a Contract to permanent position, it offers an excellent opportunity for long-term growth in the healthcare industry.

Responsibilities:

- Accurately assign medical record numbers and complete medical necessity checks to ensure compliance and proper patient registration.

- Provide clear instructions to patients while collecting insurance information and processing physician orders.

- Maintain excellent customer service standards during patient interactions with a compassionate approach.

- Meet assigned point-of-service goals and utilize auditing tools to correct account discrepancies.

- Conduct pre-registration tasks, including inbound and outbound calls to gather patient demographics, insurance details, and financial liabilities.

- Explain and obtain necessary signatures for consent and treatment forms while distributing essential patient education documents.

- Verify insurance eligibility and input accurate benefit data to support billing processes and enhance claim accuracy.

- Screen medical necessity using appropriate tools to inform Medicare patients of potential non-payment scenarios.

- Collect point-of-service payments, manage past-due balances, and offer payment plan options to patients. Requirements - Previous experience in patient registration or scheduling within a healthcare setting.

- Knowledge of medical insurance verification processes.

- Strong communication and customer service skills with a compassionate approach.

- Ability to work effectively in a fast-paced environment while maintaining attention to detail.

- Familiarity with auditing and reporting systems to ensure account accuracy.

- Proficiency in handling financial transactions and explaining payment options to patients.

- Competence in using insurance verification systems and inputting accurate data.

- Availability to work rotating shifts, including occasional Saturdays. Talent Match®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit  for more information.

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