Finance & Banking Intern, Bank Customer Service

Why Not Make The First Your Future?

The First National Bank of Newtown is a respected community bank dedicated to serving our community, combining modern technology with 160 years of experience.

If you are currently enrolled in a degree program majoring in accounting, business, finance, or economics, this position is a great opportunity to explore community banking and related career opportunities with The First.

• Location:
  
  Varies within Bucks County.
• Seasonal: late spring/summer, winter holiday season.
• Hours:
  
  Mon - Fri 8:30 a.m. – 5:15 p.m.;
  Sat 8:30 a.m. – 12:30 p.m. (may be required).
• Hourly Rate: $17.75 plus premium pay for any Saturdays worked.
• Duration:
  Ten to fourteen weeks, approximately from mid‑May to mid‑August, with flexibility for branch schedule changes.

Fulfill sales, service and referral needs for an exceptional customer experience. Provide service to customers in a timely, friendly, and professional manner, cross‑sell bank products and services, and perform the tasks associated with handling customers' banking transactions.

The paid intern will learn skills through observation, one‑on‑one instruction and hands‑on application to enhance general skills and familiarize the individual with community banking. The intern floats to branch locations as assigned.

Provides excellent, professional service to customers in person and over the phone, identifies opportunities to cross‑sell products and services, answers questions, and takes ownership in problem solving.

Processes transactions efficiently and accurately, in compliance with banking regulations. Explains, promotes, and activates products and services that may benefit the customer. Demonstrates all functions of online, mobile, and telephone banking features to ensure understanding.

Balances teller drawer daily. Adheres to The First National Bank of Newtown's policies, banking regulations, and compliance standards, maintaining integrity and confidentiality. Performs other duties as assigned.

• Currently enrolled in a degree program majoring in accounting, or business, finance, or economics with a strong influence of accounting and/or a related program.
• Clear communication in English; moderate reading, writing and grammar skills; proficient analytical and mathematics skills; proficient communicative and interpersonal relations skills; ability to build professional relationships and rapport.
• Moderate PC skills, working knowledge of the teller system and other bank operating systems, high level of accuracy in cash handling and transaction processing.

Each employee has a responsibility to promote a harassment‑free environment, and to show respect and sensitivity for individual differences. The Bank prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other municipality‑specific protected class not previously mentioned. Additionally, the Bank will take action to employ, advance in employment and treat qualified Vietnam‑era veterans and disabled veterans without discrimination in all employment practices.

Complete job description available upon request.