Enrollment Application Specialist, Nursing Focus - Admission

Enrollment Application Specialist, Nursing Focus - Admission

Salary: $23.07 per hour
Benefits:
Generous benefits include paid time off including holidays and vacation, retirementmatch, and tuition remission for employee and dependents. Details .edu/benefits

Location:

Admissions
Position Status:
Full-time (35 hours perweek)

Hours:

Varied
Position Number: 000638/30-449
FLSA Status:
Non-exempt

POSITION SUMMARY:

Under the primary direction of EMG and oversight by the Office of the Provost, this position will manage and cultivate lead generation through application streamlining the student experience to support successfulenrollment in online graduate nursing programs. The School of Nursing onlinegraduate programs are the focus of this position. There will be deep collaboration with EMG,the Office of the Provost and the School of Nursing.

The Office of the Provost maintains the largest budget which includes budgets in EMG and the SON.

Major areas of work include, butis not limited to, follows the lifecycle of the application process from theprospective student's initial request for program information, to the successful completion of an application. Provides information to prospectivestudents for all online graduate degree programs, communicates regularly withprospective students, and assists applicants throughout the application processby ensuring all materials have been received. Collaborates with administration,faculty, staff, students, and applicants to foster innovation and efficiencythroughout the recruitment and application processes.

The Enrollment Application Specialist is responsible for guiding prospective students through the enrollment process, from initialinquiry to registration completion. This role requires effective communication skills, customer service orientation, and the ability to connect withprospective students to understand their unique needs and goals. Tasks will include, but are not limited to, ensuring all necessary documentation iscollected and processed, conducting in person and virtual tours and informationsessions, tracking student interactions, and maintaining active and extensivecommunication with prospective students through various channels includingphone, email, chat, and SMS.

DUTIES AND RESPONSIBILITIES:

Entersinquiry and application data, scans and indexes confidential materials through the systems, ensuring the confidentiality and accuracy of all data entry information processed for graduate admissions. Coordinates the receipt andreview of academic credentials for graduate and undergraduate admissionapplicants.

Assists with the optimization andadministration of the enrollment systems, including, but not limited to Technolutions Slate and Ellucian Banner.

Liaison with Graduate Admissions for the Enrollment Operations and Student Services department.

Researches and resolves graduate processing issues within Slate.

Provides assistance withinquiry and application data entry and related tasks for undergraduateadmissions and financial aid. Supports operational and processing effectivenessfor the entire enrollment division (Undergraduate Admissions, Graduate Admissions, Financial Aid, Enrollment Marketing and Communications, Military and Veterans Services)

Helps manage and administer system requests on a daily basis for all aspects of enrollment management.

Participates in special admission events, such as DUQ days and Accepted Student Days.

Performs other related duties as assigned to support the functions of a dynamic, team-oriented environment.

Completes other duties as assigned.

REQUIREMENTS:

Minimum qualifications:

High School Diploma

1-3 years of work-related experience.

Knowledge of PC and Microsoft Office Software.

Preferred qualifications:

Associate's degree in business or related field from an accredited institution.

Familiarity with Slate and Banner preferred.

Alternately, the successful candidate may possess any equivalent combination of experience and training, which provides the knowledge, skills and abilities required to perform the essential job functions. This includes, but is not limited to, the following:

Strong communication skills, both oral and written

Attention to detail and accuracy while…