Senior Procurement Ops & Travel Partner

Your Opportunity, Your Team

Reporting to Senior Manager, Procurement, The Sr Procurement Ops & Travel Partner will be responsible for the daily operations of the QVC Group Corporate Travel Operations, ensuring our vendor partners are performing in accordance with our contracts and expectations. Optimization of our booking and expense reporting tools will be a focus of this role as we migrate to a higher level of team member self-service in our travel program.

Current in scope regions consist of US, UK & DE but may be expanded in the future. More specifically, success in this role involves building strong working relationships with QVC stakeholders and our strategic vendor partners. This role will be responsible for the program management of the entire T/E and corporate card program. This means managing 3 strategic contracts related to the travel agency, corporate credit cards and expense software platform.

Ensuring vendors are paid on time, holding Q 's, monitoring SLA's and looking for improvement opportunities. This role will also be responsible for establishing travel governance, (a part of which is developing, maintaining, and monitoring global travel and corporate card policies), and driving compliance with QVC travelers.

Your Opportunity, Your Team

Reporting to Senior Manager, Procurement, The Sr Procurement Ops & Travel Partner will be responsible for the daily operations of the QVC Group Corporate Travel Operations, ensuring our vendor partners are performing in accordance with our contracts and expectations. Optimization of our booking and expense reporting tools will be a focus of this role as we migrate to a higher level of team member self-service in our travel program.

Current in scope regions consist of US, UK & DE but may be expanded in the future. More specifically, success in this role involves building strong working relationships with QVC stakeholders and our strategic vendor partners. This role will be responsible for the program management of the entire T/E and corporate card program. This means managing 3 strategic contracts related to the travel agency, corporate credit cards and expense software platform.

Ensuring vendors are paid on time, holding Q 's, monitoring SLA's and looking for improvement opportunities. This role will also be responsible for establishing travel governance, (a part of which is developing, maintaining, and monitoring global travel and corporate card policies), and driving compliance with QVC travelers.

Additionally, this role interfaces with top executives across the enterprise, consisting of Procurement, Finance, Human Resources, Legal and Corporate Communications to convey strategies, trends, and information that outlines company performance regarding travel metrics. This role will also collaborate with Global Security and our Travel Agency to monitor global/regional events and provide traveler assistance to ensure we have a superior standard of care for all team members.

This role will need to be self-sufficient, executing both strategic and tactical tasks. Periodic travel to other QVCG locations and after hours work may be required from time to time to meet critical timelines or situations.

Where You'll Work

• This role is remote; job seekers must reside in one of the following states to be considered: PA, DE, NJ This role may require you to be on site at our West Chester, PA office as needed.

• Responsible for managing the corporate card vendor partner such as running strategic RFPs to award the vendor partner, hold QBRs, track and drive SLA compliance, own and manage the purchase orders (Coupa) to pay the vendor.
• Regular review of the MCC groups and profiles created to best fit QRG's business needs while always looking for process improvement opportunities.
• Own the application process for a new team member to obtain a new corporate card while working in partnership with legal on all disclosure notices required.
• Manage ad hoc requests to raise or lower credit limits and/or allow specific MCC approvals to flow through.
• Manage and drive the Corporate Card Policy.
• Implement program into new markets to achieve the goal of a standardized global program. Navigate each markets nuances regarding legal disclaimers, currency exchange, limits, policy adjustment and communications.
• Own the Corporate Travel & Entertainment policy.
• Adopt the policy into the travel agencies online booking tool and manage user profiles, guest booking accounts for recruiting and on-air talents.
• Assist with large event booking needs from hotel room blocks to transportation or business continuity needs such as natural disaster events impacting the business.
• Negotiate and manage relationships and contracts with airlines, car rentals and hotels.
• Implement program into new markets to achieve the goal of a standardized global program and be compliant with duty of care requirements.
• Responsible for managing the expense software vendor such as running strategic RFPs to award the vendor partner, hold QBRs,…