Order Management Coordinator

Employer Industry: K–12 Education

• Salary up to $55,000
• Eligible for an annual discretionary bonus that rewards individual and company performance
• Comprehensive benefits package including 401(k), competitive health insurance, and paid time off
• Opportunity for professional development through best-in-class programs
• Collaborative work environment with a focus on customer service and detail
• Chance to contribute to the education of over 15 million students across the U.S.

• Validate and process all new and renewal customer orders efficiently
• Maintain accurate order data in the company's CRM system and ensure consistency with the Finance database
• Reconcile incoming orders against various documentation such as price quotes and contracts
• Partner with the Sales Team to resolve any discrepancies with purchase orders
• Communicate with customers to address order inaccuracies as needed

• Bachelor’s Degree or equivalent experience
• Data entry experience
• Customer service experience
• Proficiency in Microsoft Office and Google Suite, particularly Excel or Sheets
• Comfortable with setting and meeting daily and weekly performance metrics

• Highly motivated with strong attention to detail
• Proactive problem‑solving skills
• Experience in a fast‑paced, high‑growth corporate environment
• Familiarity with Salesforce
• Demonstrated communication and presentation skills for internal and customer‑facing meetings

#K12

Education #Order Management #Customer Service #Career Opportunity #Competitive Benefits

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