Collections Administrator - Pittsburg, KS

Job Location

Pittsburg, KS Office-Pittsburg-66762

Office

Location:

Onsite

Employment Type:

Hourly

Job Type: Full Time

Start a Watco Career and Discover the Difference

Keep the world's supply chain moving. That's what the Watco team does every day at our short line railroads, switching sites, terminals, ports, and logistics hubs. Whether you're at one of these locations or in a support-services role, there s one thread that ties everyone together. We re all on the same team. One Watco.

Here s what you can expect from Watco:

• Outstanding culture recognized by Forbes and Newsweek
• Competitive compensation and benefits
• Leadership and development programs offered through Watco University
• Career advancement opportunities

Job Summary

A Collections Administrator must be able to perform various administrative functions for assigned accounts. The obligation of correcting data and protecting integrity of the data whenever errors are discovered, including written process and continual automation that may require referencing past and present processes, how the future business will grow, and applying common sense. Individual must be able to or exceed all internal and external customer needs.

Essential Duties and Responsibilities

The principal function is to provide administrative command and oversight to collections and invoicing for the accounts of responsibility, to consistently improve existing processes thinking long term that will achieve improved customer satisfaction and improved profitability with special attention to technology enhancement. Individual must utilize process controls and information technology services to maximize data integrity with continuous increases and efficiencies in cash flow of receipts.

The work performed under the direct supervision of the AVP of Revenue Accounting but extensive leeway is granted for the exercise of independence and initiative. Understand all the inner workings of each function as well as a firm understanding of other departments that directly relate. Timely task completion, maintenance or creation of meaningful reports that include but are not limited to the following:

• Prepare Aging Reports out of SAP weekly to help monitor past due receivables.
• Daily communications with customers having past due invoices.
• Daily monitor of payments and disputes (including log and track of credit/debit memos with SAP).
• Resolution of unapplied cash and short payments.
• Produce Weekly Summary reports. All reports require collections notes for past due invoices.
• Produce Weekly Adjustment Report on all debits and credits impacting Watco s outstanding receivables.
• This requires working with team members to obtain root cause and resolution.
• Daily communications interdepartmentally to target problems on past due accounts and assist with identification of next steps to bring account to current.
• Credit Analysis per Watco Credit Process
• Assist in organization of invoicing procedures on new and existing business, including but not limited to the following: updating new and existing customers in SAP customer master.,W-9 form /remittance to customer and invoice submission requirements (Profile Manager of customer on-line invoice submission websites).
• Assistance provided to vendor/customers to research/forward information to Watco AP department.
• Continuous improvement of errors through identification of ROOT CAUSE AND RESOLUTION via Watco Dispute and Credit/Debit memo processes.
• Create positive CUSTOMER FIRST culture and atmosphere across all departments through long term relationships internally and externally.

Qualifications

Three to six years related experience and/or training; or equivalent combination of education and experience preferred

Education

High School or GED equivalent