CSR- In office Sales Representative

Join to apply for the CSR - In-office Sales Representative role at Fred Loya Insurance Agency.

Customer Service Representative is responsible for selling new auto insurance policies, renewing policies, servicing existing policies, and marketing for potential new business.

• Computer literate from basic to intermediate skills
• Bilingual (English/Spanish) is helpful
• Excellent communication skills, assertive, and able to provide a first-rate customer experience
• Must pass state licensing requirements
• Flexible schedule
• Reliable transportation

• High School Diploma
• Previous customer service experience is helpful

• Provide professional, courteous service to customers
• Answer questions regarding policies
• Accept payments and process transactions
• Identify customer needs regarding their policies
• Follow up on quotes, renewals, and cancellations
• Contribute to marketing efforts for new business development
• Maintain a clean work area and office
• Conduct vehicle inspections (FNOLs), including vehicle photography
• Handle bank deposits
• Perform other duties as assigned

• Position is full-time
• Seniority level:
  Entry level
• Employment type:
  
  Full-time
• Industry: Insurance

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