Sales Associate

Position Overview

The Sales Associate is responsible for sales generation and delivering a positive customer experience. The Sales Associate will also handle a variety of operational duties as assigned by the store management team (e.g., housekeeping duties, visual presentation standards, etc.).

Reports To: Store Management

• Greeting customers immediately upon entering the store with a smile and sincere non‑business‑like greeting.
• First impressions: create a positive first impression through an energetic attitude and adherence to dress code.
• Store standards: maintain a sparkling clean and organized environment by adhering to store standards and cleanliness.
• Product information: provide customers with current relevant information about the product.
• Fitting room service: offer quality service in the fitting rooms, follow up with customers in a timely manner, maintain cash wrap cleanliness, and attempt to add on to the sale.
• Cash wrap efficiency: provide efficient service at the cash wrap, offer gift cards, maintain cash wrap cleanliness, and capture customer information in the database.
• Customer appreciation: sincerely thank all customers for shopping at GUESS as they exit the store.

• Task completion: satisfy all duties as assigned by management.
• Punctuality: be punctual and adhere to the designated work schedule.
• Teamwork: be flexible and work well with peers and management to accomplish duties.
• Policy adherence: follow GUESS policies and procedures 100%.
• Housekeeping: perform housekeeping duties as required.

• Sales goals: meet or exceed the Sales per Hour (SPH) result as assigned by management.

• Meetings and functions: participate in and attend all store meetings and other related functions.
• Positive attitude: represent a positive attitude toward the merchandise and the company.
• Inventory participation: participate in all inventories.
• Additional duties: assume and complete other duties as assigned by store management.
• Physical requirements:
  
  ability to perform heavy lifting in excess of 30 pounds and stand for a minimum of eight hours during scheduled shifts.

• Customer service skills: excellent communication and customer service skills.
• Retail experience: previous retail experience preferred.
• Team player: ability to work well in a team‑oriented environment.
• Flexible schedule: ability to work flexible hours, including evenings, weekends, and holidays.
• Physical stamina: ability to walk, reach with hands and arms, stoop, kneel, crouch, and balance on a frequent basis.

• Brand
  : GUESS Factory
• Store Number
  : 3274
• Store Address
  : 333 Five Cities Drive, Space A010 - Pismo Beach, CA 93449
• Salary Minimum
  : $16.90
• Salary Maximum
  : $17.50

Entry level

Full‑time

Sales and Business Development

Retail Apparel and Fashion