Host Ventana Grill Pismo

Description

Ventana Grill in Pismo Beach is currently seeking dependable, adaptable, and detail-oriented individuals to join our dynamic team. If you thrive in a fast-paced environment and are eager to launch a career in the hospitality industry, we’d love to meet you.

Ventana Grill is part of the Custom House Restaurant Group, which proudly owns and operates five coastal restaurants between Pismo Beach and Avila Beach. Though we are a corporate group, we operate with the heart and dedication of a family-owned business.

We believe in continuous learning and growth, which is why we invest in our people. From our Utility Personnel to our General Managers, pride of ownership and a shared commitment to excellence define our culture. We value genuine care, respect, and teamwork, and we are known for delivering exceptional guest service through hiring and developing the best hospitality professionals on the Central Coast.

As a Host at Ventana Grill, you are the first point of contact for our guests and play a key role in shaping their dining experience. You will greet guests warmly, manage waitlists and reservations, and ensure seamless seating arrangements—all while providing exceptional customer service.

• Welcome guests upon arrival with warmth and professionalism
• Provide accurate wait times and monitor waiting lists
• Manage reservations using our booking system
• Escort guests to assigned dining or bar areas
• Present menus and introduce the assigned server
• Thank guests as they depart and invite them to return
• Communicate effectively with wait staff to manage seating availability
• Maintain a clean, organized reception area
• Assist guests who may require special attention or accommodations
• Answer incoming phone calls and respond to guest inquiries
• Support the wait staff as needed to ensure a smooth service flow

• Strong interpersonal and organizational skills
• A professional and friendly demeanor
• Ability to stay composed under pressure in a high-volume setting
• Willingness to learn and grow with the team
• Previous hospitality experience is a plus, but not required

If you’re passionate about hospitality and ready to make a great first impression on every guest, apply today and become part of something special at Ventana Grill.

We provide full coverage for Food Handlers and Responsible Beverage Service training and certification.

Please note:

privacy practices can be viewed on our website.

• Previous work experience as a host preferred but not required
• Understanding of restaurant etiquette
• Familiarity with health and safety regulations
• Ability manage reservations
• Demonstrable customer-service skills
• Excellent communication skills (via phone and in-person)
• Strong organizational skills
• Ability to lift and move up to 50 pounds
• Available to work days, nights, weekends and holidays
• Ability to obtain and maintain a valid CA food handlers certification