VALET

VALET role at Ace Parking

Compensation: $16.90 - $17.00 per hour plus tips.

About Us:

Ace Parking is a leading parking management expert with over 72 years of experience. We prioritize people, providing respect and courtesy to clients, partners, guests, and team members. As a privately held company, we bring passion, experience, and innovative technology to the market.

Accountability

• Promptly and safely park and retrieve vehicles following company policies and procedures.
• Maintain accurate records of parked vehicles and ensure keys are securely stored.
• Adhere to company policies and safety guidelines at all times.

Communication

• Greet guests warmly and professionally, establishing a positive first impression.
• Effectively communicate parking procedures and fees to guests.
• Assist customers with any questions or concerns and handle issues calmly and professionally.
• Coordinate with fellow team members to ensure efficient service delivery.

Family

• Foster a collaborative and supportive team environment, treating colleagues as part of your work family.
• Assist team members during peak times or when needed, promoting unity and cooperation within the department.

Exceptional Service

• Provide outstanding customer service by promptly assisting guests with parking needs and answering questions.
• Exhibit a friendly and courteous demeanor, always willing to go the extra mile to meet expectations.
• Maintain cleanliness and organization of parking lot and surrounding areas, including clearing debris or trash.
• Provide additional assistance as needed, such as carrying bags or directions.

Profitability

• Maximize revenue by efficiently managing parking spaces and ensuring all fees are collected accurately.
• Report any maintenance issues or equipment malfunctions promptly to minimize downtime.

• Excellent communication and interpersonal skills.
• Strong sense of accountability and responsibility.
• Ability to work effectively in a team environment.
• Exceptional customer service skills.
• Reliable, friendly, and ability to create a lasting impression.
• Physical ability to move quickly and lift heavy items (up to 50 lbs).
• Previous valet or customer service experience is a plus.

• Compensation: $16.90 - $17.00 per hour plus tips.
• Discount programs.

Equal Employment Opportunity Statement:
Ace Parking is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, we will provide reasonable accommodation to persons with disabilities. If accommodation is needed, please email  describing the accommodation.

Seniority level:
Entry level

Employment type:

Part-time

Job function:
Other

Industries:
Consumer Services