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Desktop Support
Job in
Piscataway, Middlesex County, New Jersey, 08854, USA
Listed on 2026-03-07
Listing for:
Diverse Lynx
Full Time
position Listed on 2026-03-07
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
Location Piscataway, NJ /Englewood Cliffs, NJ /Ewing, NJ (Onsite)
Exp need 5+ years
Job Description
Essential Skills:
Must have Technical Functional Skills:
- Experience in End user Devices Support (Desktops, Laptops, Mobile Devices, Printers, Scanners)
- Possesses a good knowledge of network devices like routers, switches, Wireless Access points and firewalls
- Experience in handling Incidents through an ITSM platform and actioning it.
- Able to work in 24 x 7shifts on a rotational basis
- Strong analytical and deductive skills
- Excellent customer service skills and the ability to interact across multiple disciplines
- Mobility to walk around the Airport terminal (only 1 Site) inspecting devices and report issues.
- Experience in Creating and maintaining documentation manuals required for the job.
- Responsible for a broad scope of operational support and install, move, add, and change (IMAC) requests supporting the IT infrastructure in office environments, in an airport location.
- Inspection of the various devices around the Airport terminal every few hours to Provides service and customer support during field visits or dispatches.
- Diagnoses errors or technical problems and determines proper solutions.
- Creates workaround procedures when standard procedures have failed and ensures issues are resolved.
- Manage printers, Scanners, gate readers workstations and Common Use (CUTE)
Implementations. - Helping while setting up the new gates at Airport and any operational area in the gates with all the devices
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