Data Center Chief Engineer, DCEO

Job  | Amazon Data Services, Inc.
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Amazon Web Services (AWS) is looking for a detail-oriented individual to join our Data Center Engineering Operations Team. This committed group works to maintain the critical physical infrastructure that supports Amazon Web Services. Specifically, this team works to ensure that the data center's MEP operates at 100% availability while maintaining first-class customer service to the teams and groups within the data centers.
The Data Center Chief Engineer (CE) is responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency. This involves planned preventative maintenance of equipment, daily corrective work, and emergency response. The CE serves as an expert technical resource interacting with onsite Engineering Operations Technicians (EOT) and any third party vendors. They are expected to be a singular focal point for all facility operations within a given data center and to support AWS.

This position will work with the night teams to ensure training and drills are conducted and completed successfully, ensuring properly trained night staff.
Key job responsibilities

Management and leadership of DCEO Engineering Team
Establish performance benchmarks, conduct analyses, and prepare reports on all aspects of the critical facility operations and maintenance
Responsible for the on-site management of shift technicians, senior shift technicians, sub-contractors and vendors
Oversee operation and management of routine and emergency services on a variety of critical systems such as: switch gear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc
Data Center capacity planning and reporting
May assist in the design and build out of new facilities
Work with IT managers and other business leaders to coordinate projects, manage capacity, and optimize plant safety, performance, reliability and efficiency
Deliver quality service and ensure all customer demands are met
Responsible for asset and inventory management
Respond to out of hours emergency calls – first level escalation point for Data Center facilities related issues / failures
Primary oncall shift rotation – training and development of EOTs including night shift personnel

Basic Qualifications

3+ years of electrical or mechanical experience
3+ years of data center or mission critical facilities (example: hospital, military facility, public safety facility, etc.) experience
Technical (Military/Trade School) training or degree in a relevant field (for example: electrical, mechanical)

Preferred Qualifications

4+ years of data center engineering experience
Associate's degree, or Bachelor's degree
Experience leading a team

About the team
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Amazon values diverse experiences. Even if you do not meet all of the…