Customer Service Representative

What to Expect

The Tesla Collision Repair Program is looking for a Collision Customer Service Representative to work on one of the most progressive vehicle brands in the world. This position will involve supporting the Internal Collision Center in all aspects of its Authorized Collision Program.

What You'll Do

* Work scheduling maintenance

* Vehicle arrival preparation

* Customer communication and expectations

* Rental coordination and hand off

* Vehicle status updates

* Material and supplies reordering

* Repair review and delivery

What You'll Bring

* Strong customer-oriented approach with clients and coworkers

* Must be willing to train others

* Ability to work independently in limited supervision environments

* Microsoft Office experience, preferred

* Excellent written and verbal communication skills as well as the ability to follow instructions

* Account receivable experience is a plus

Tesla is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to any factor, including veteran status and disability status, protected by applicable federal, state or local laws.

Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.

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Customer Service Representative

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