Starter Ranger--Part Time

CULTURE

Join a team that’s been welcoming guests for more than a century. At Pinehurst our Culture is critical to delivering a consistent guest, member and employee experience. Our Purpose is, “As the Cradle of American Golf, we honor timeless traditions and inspire legendary stories, one smile, one round, one moment at a time.” Our Values are;
Genuine Hospitality, Be Trustworthy, Good Stewards and Inspired Innovation. If you’re seeking a heartfelt workplace then Pinehurst is the place for you. Every role contributes to upholding our treasured culture, performs their job duties consistently and handles other job duties as assigned in our ever‑changing environment.

Our Purpose is, “As the Cradle of American Golf, we honor timeless traditions and inspire legendary stories, one smile, one round, one moment at a time.” The primary purpose of this position is to give a welcome and all golf guidelines for play to each guest/group. The individual will give groups a summary of on course expectations and will be responsible for the overall management of orderly play.

The goal is to provide an elite experience pre‑round, on course and post‑round for all visitors and guests of the property.

High School Diploma or General Education Diploma and a minimum of one year with related experience.

• Greet and direct guests to starting area.
• Inform groups on locations for refreshments and restroom opportunities.
• Record all pre‑round group information, walking method, cart numbers, caddie arrangements and tees played.
• Ensure all group caddie needs are secured and confirmed.
• Share all pertinent information with guests prior to starting the round.
• Maintain a visible presence at the first tee and staging area.
• Provide on course support via pace of play monitoring and enforcement.
• Professionally encourage groups to play at the desired pace.
• Communicate group status and solutions if needed in a professional and supportive manner.
• Cross train in other areas when requested by supervisor.
• Interface with guests, employees and caddies on a daily basis.
• Ensure any guest issues and concerns are promptly brought to the attention of supervisors/management.
• Must be aware of surroundings with an understanding of a golf environment. Must have the ability to see and react to the surroundings including errant golf balls and must understand and follow proper golf etiquette while completing all tasks.

The individual has no supervisory responsibilities.

Working with all members of the golf operation team to ensure that each facet of the operation is functioning properly. Elevate the guest experience to the highest standard by working with peers on the common goal.

Ability to read and interpret documents such as operating instructions, maintenance instructions, and other procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the company.

Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, use hands to handle and/or feel, reach with hands and arms, talk and hear.

The individual must be able to endure extended periods of time standing and walking but is occasionally required to sit. The individual must regularly be able to lift and/or move, push/pull up to 50 pounds and occasionally lift and/or move up to 75 pounds. Specific vision abilities required by…