Patient Service Representative; Pulmonary

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Pinehurst Medical Clinic (PMC) is a recognized healthcare provider in Moore County, Lee County, Cumberland County, Chatham County, and surrounding six counties. Localized and physician‑led, PMC offers primary and specialty care services since 1952 with over 130 providers, ~750 employees, and 16 locations.

Benefits to support you and your family: PMC supports the total health and well‑being of team members with a comprehensive benefits package. For more information, watch our benefits video or view our benefits overview guide.

As a PSR you will serve as an essential part of the patient experience, acting as a liaison between patients and medical staff by greeting, instructing, and directing patients and visitors. You will manage patient demographics, insurance information, collections at check‑in/out, schedule appointments, and maintain efficient check‑in/out processes.

• Greeting patients and visitors promptly, courteously, and helpfully; answering requests for information.
• Checking in patients, verifying and updating necessary information; acknowledging patients; and checking patients out. Ensuring patients are kept apprised of the physician’s timetable to reduce waiting time.
• Advising patients regarding financial obligations including co‑payments, deductible amounts, insurance eligibility, etc.
• Maintaining the lobby in a neat and orderly manner including keeping magazines current.
• Coordinating physicians’ schedules; having a thorough knowledge of physician specialties and medical practices.
• Answering telephones, returning calls in a timely manner, taking messages, handling requests, and providing accurate information as necessary.
• Handling mail, paperwork via fax, and medical records, ensuring accuracy and completeness.
• Being a key piece in the PMC mission by providing the highest quality of care to our patients and the communities we serve.

• High school diploma or GED; or one to three months related experience and/or training; or equivalent combination of education and experience.

• One to two‑year experience in a medical office setting.

Shift: Day Shift (Monday through Friday) no weekends or holidays

Pay Type:

Hourly (Non‑Exempt)

The Pinehurst Medical Clinic is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations and provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

Entry level

Full‑time

Health Care Provider

Hospitals and Health Care