Associate Director of Decision Support: Business Analytics

Associate Director of Decision Support:
Business Analytics

Join to apply for the Associate Director of Decision Support:
Business Analytics role at Pinehurst Medical Clinic

Pinehurst Medical Clinic (PMC) is a recognized healthcare provider in Moore County, Lee County, Cumberland County, Chatham County, and the surrounding six counties. Locally owned and managed, PMC offers a broad range of primary and specialty care services to the communities we serve. Its physicians and healthcare team share a commitment to patient‑centered care that is physician‑led and utilizes the latest advances in medical technology.

PMC is proud to support the total health and well‑being of our team members so they can thrive personally and professionally. That’s why, as part of the PMC team, you’ll have a package of benefits covering health, well‑being, family, and future.

The Associate Director of Business Analytics is responsible for overseeing and executing data‑driven initiatives to drive strategic decision‑making, optimize operational processes, and improve overall business performance. Expertise in healthcare analytics will contribute to enhancing patient care, operational efficiency, and financial outcomes.

• Develop and implement data analytics strategies to extract meaningful insights from diverse healthcare data sources, including electronic health records (EHR), claims data, financial data, and operational data.
• Perform advanced data analyses, predictive modeling, and statistical analysis to identify trends, patterns, and opportunities for improvement in healthcare outcomes, patient satisfaction, and operational efficiency.
• Collaborate with cross‑functional teams to define key performance indicators (KPIs) and develop dashboards and reports that track and communicate performance metrics.

• Provide data‑driven recommendations to senior management and key stakeholders on strategic initiatives, including cost optimization, resource allocation, and process improvement.
• Conduct market research and competitive analysis to identify industry trends, opportunities, and potential risks to the healthcare organization.
• Collaborate with senior leadership to develop data‑driven strategies that support the organization's long‑term goals and objectives.

• Works closely with operational teams to identify areas of improvement, streamline workflows, and optimize resource allocation based on data analysis findings.
• Identify and implement process improvement initiatives to drive operational efficiency and reduce costs.
• Develop forecasting models and capacity planning tools to support resource allocation decisions and ensure optimal utilization of healthcare resources.

• Manage a team of analysts, providing guidance, mentorship, and performance feedback to foster a culture of continuous learning and development.
• Collaborate with internal stakeholders, including senior administration, IT, finance, operations, and clinical teams, to ensure data integrity, accuracy, and accessibility across the organization.
• Act as a subject matter expert on healthcare analytics, staying updated with industry trends, emerging technologies, and best practices.
• Performs other duties as assigned.

Education (Including Licenses and Certifications): Bachelor’s degree in business, healthcare administration, data science, or a related field. Advanced degree preferred.

Experience:

• Proven experience (5+ years) in business analytics, data analysis, or a similar role within the healthcare industry.
• Strong understanding of healthcare operations, including clinical workflows, revenue cycle management, and healthcare regulations (e.g., HIPAA).
• Proficient in software tools such as Microsoft Excel, Microsoft SQL, and Micro Strategy or similar.
• Solid understanding of statistical analysis and data mining techniques.
• Experience with healthcare data sources, such as EHR systems,…