ED Registration Coordinator

Overview

First Health of the Carolinas is a nationally recognized health care system located in central North Carolina. Comprised of four hospitals with more than 600 beds, the system also offers leading-edge heart care in the Reid Heart Center, the area s only dedicated heart and vascular center. Our growing health system has more than 6,200 employees serving in more than 75 locations throughout a 15-county service area.

First Health has received recognitions from Health grades, U.S. News & World Report, and Becker s Healthcare.

• Registration of patients, verification of insurance benefits, pre-certifications and verification of demographic information.
• Payment collection and posting, and financial assistance applications as needed.

• Bilingual skills preferred.
• High School diploma or GED required. Able to work weekends, holidays and shift rotations as needed.
• Education/formal training/licenser/certification/experience:
  High school graduate (or equivalent). Understanding of medical terminology. Two years  experience in a medical related field preferred.

• Strong verbal communication skills. Able to manage multiple tasks in an organized manner. Must be able to type 35 wpm and be computer literate. Commitment to excellent customer service when dealing with all types of patients, internal and external.

• Primary office environment/workstation. Potential exposure to communicable disease.
• Stooping, crouching, standing, walking and sitting for extended periods of time.
• Medium physical effort required in lifting up to 40 pounds with frequent lifting and/or carrying of objects weighing up to 20 pounds.

• Talking:
  Expressing or exchanging ideas by spoken word; able to read, write, speak and comprehend the English language.
• Hearing:
  Perceiving the nature of sound by ear.
• Acuity, Far:
  Clarity of vision at 20 feet or more. Acuity, Near:
  Clarity of 20 inches or less.

• Able to perform in frequent stressful situations.

• Constant exposure to chemicals, infectious materials, electrical and fire hazards. Exposure to blood and body fluids requiring biohazard protection.

First Health values diversity, equity, and inclusion, and works to create a culture of excellence in which all team members feel valued, connected, treated fairly and safe, and where differences are both respected and supported.