Receptionist, Administrative​/Clerical

Job Summary:

The Receptionist position will greet and direct employees and visitors; answer/direct phone calls; perform various benefits and payroll administrative tasks, and deliver exceptional guest service assistance at all times.

• Greet guests, vendors, and employees with a positive and helpful attitude; consistently delivering exceptional guest-service assistance to everyone, meeting all READY standards.
• Maintain security by controlling access, checking badges, and logging visitors.
• Maintains the appearance of the reception area, keeping it clean and tidy at all times.
• Provides administrative and other support to the benefits and payroll teams, as needed.
• Multi-tasks, plans, and prioritizes without frequent guidance.
• Occasionally handles event and meeting coordination.
• Provides ad-hoc administrative duties, as required for various departments.
• Resolves problems in a tactful and diplomatic manner.
• Takes and distributes messages.
• Maintains strong punctuality and attendance history.
• Uses technology efficiently.

To perform this job successfully, an individual must be able to perform each of the essential duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required for this position.

• Must be a minimum of 21 years of age or older upon employment.
• Must be able to obtain and maintain a valid gaming license.
• Must have acquired a High School diploma or equivalent GED.
• Must read, write, and speak English.
• Must demonstrate effective communication skills, both orally and written.
• Must be proficient in Microsoft Office.
• Must have a demonstrated history of strong punctuality and attendance.
• Must possess good time-management and organizational skills.
• Previous experience in human resources, employment, or experience in the casino industry is a plus.
• Must be detail-oriented and able to work with little to no supervision.
• Must be able to respond to visual and oral cues.
• Must have the ability to deal effectively and interact well with the customers and employees.
• Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner.

• Must be physically mobile with reasonable accommodations and be able to maneuver to/from the administrative workplace and areas.
• Must be able to tolerate areas containing secondary tobacco smoke, high noise levels, bright and flashing lights, and dust.
• Must be able to lift and carry common administrative office items weighing ten pounds.
• Must be able to bend, reach, kneel, twist, and grip items while working at assigned desk area.
• Must have manual dexterity and coordination to effectively operate office equipment, including keyboards, desk and laptop computers, fax machines, telephones, photo copiers.
• Must respond to visual and oral cues
• Must maintain professionalism when in stressful and/or time-sensitive situations.

• Each employee shall comply with occupational safety and health standards and all rules, regulations, and orders issued pursuant to the OSH Act which are applicable to his own actions and conduct.

Here’s a breakdown of what this means:

• Compliance with Standards
  :
  Employees must follow the occupational safety and health standards established by OSHA. These standards are designed to protect workers from various hazards in the workplace.
• Adherence to Rules and Regulations
  :
  Employees are also required to comply with any rules, regulations, and orders issued under the OSH Act. This includes following specific procedures and safety practices that are put in place to mitigate risks.
• Personal Conduct
  :
  The clause emphasizes that employees' own actions and conduct must align with safety standards. This means that workers have a personal responsibility to engage in safe work practices and avoid behaviors that could endanger themselves or others.

Adhere to and promote the following:

• R - Recognize
• E - Engage
• D - Deliver
• Y - Yes, We Can!

Saracen Casino is an Equal Opportunity Employer.