Business Support, Accounting

Job Description

The Business Support position is a professional who manages administrative tasks and ensures the smooth running of daily office operations. This role typically involves organizing office activities, coordinating meetings, handling communications, and supporting various departments or executives within the organization. They often work with office equipment, manage supplies, and assist with basic human resources tasks.

• Provide general support to office and plant management.
• Handle day‑to‑day office tasks such as data entry and document management.
• Assist in preparing reports, presentations and other documents.
• Assist and manage with IT support ticket requests.

• Greet all visitors in a professional manner and coordinate with plant staff.
• Answer phone calls, direct inquiries and respond to emails.
• Manage office correspondence, including mail and packages ensuring timely delivery and receipt.

• Manage and coordinate meetings and schedules for office management.
• Ensure meeting spaces are set up and properly reserved.
• Coordinate travel arrangements when required.

• Assist in maintaining a clean and organized environment.
• Coordinate with external vendors and cleaning services to ensure the office is properly maintained.
• Oversee office equipment maintenance and put in support tickets when necessary.

• Enter and update data into systems or databases, ensuring accuracy and completeness.
• Assist in general reports or summaries as requested.
• Maintain confidentiality and handle sensitive information in line with company policies and procedures.
• Manage and track company assets while working closely with Purchasing for any needs.

• Run reports daily to ensure correctness on employee clocks.
• Work with plant management on attendance tracking.
• Ensure that proper documentation is in place for additional hours worked.

• Process and code invoices for payment.
• Work closely with vendors to reconcile billing discrepancies.
• Maintain accurate accounts payable records and support month‑end reporting.
• Provide additional business support tasks as needed to assist finance and management teams.

Education: High school diploma or equivalent (some college a plus).

Experience: At least 1–2 years of experience in an administrative or office support role.

• Strong organizational skills and attention to detail.
• Excellent communication skills (written and verbal).
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) or similar office software.
• Ability to prioritize tasks and manage time effectively.
• Basic knowledge of office equipment (e.g., photocopiers, printers).
• Ability to work independently and as part of a team.
• Good problem‑solving skills and ability to handle various administrative tasks.
• Timekeeping and Paylocity experience a plus.

Highland Solutions is an Equal Opportunity Employer.