Field Services Technician

Desktop Support Technician Full Time | OnSite | Intermediate Level

A skilled Desktop Support Technician is needed to provide both in‑person and remote technical assistance to end users. This role requires strong customer service skills, hands‑on troubleshooting experience, and the ability to support a wide range of desktop hardware and software. The ideal candidate is dependable, communicative, and comfortable working in environments that may require physical tasks such as lifting equipment or working in less‑than‑ideal positions.

This is a long‑term opportunity with room for skill development and career growth.

• Provide desktop support for end users, including installation, configuration, and troubleshooting of devices.
• Resolve hardware, software, and connectivity issues in a Windows‑based environment.
• Support users both remotely and onsite, maintaining a professional and customer‑focused approach.
• Perform device imaging, deployment, and routine maintenance.
• Troubleshoot basic network issues and escalate when needed.
• Document work in a ticketing system and follow established support procedures.
• Assist with peripheral support, including printers and related equipment.
• Lift and transport equipment as required and work in physically demanding positions when necessary.
• Build strong working relationships with end users and collaborate effectively with team members.

• 1‑2 years of hands‑on desktop support or technical support experience.
• Experience with installation, troubleshooting, and repair of desktop systems.
• Basic understanding of network connectivity and troubleshooting.
• Strong customer service and communication skills.
• Valid driver’s license and ability to perform physical tasks as needed.
• Ability to work independently and manage multiple support requests.

• Experience supporting multiple operating systems.
• Familiarity with device imaging and deployment processes.
• Exposure to ticketing systems and service desk workflows.
• Understanding of account administration and user access support.
• Strong teamwork and relationship‑building skills.

This is a Contract position based out of Pikeville, KY. Workplace Type:
This is a fully onsite position in Pikeville, KY.

The pay range for this position is $19.00 - $23.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short‑ and long‑term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This position is anticipated to close on Jan 27, 2026.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full‑Stack Technology Services, Talent Services, and real‑world application, we work with progressive leaders to drive change.

That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal‑opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.