Desktop Support Technician
Listed on 2026-01-12
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IT/Tech
Desktop Support, IT Support, HelpDesk/Support, Technical Support
Quantam Solutions provides IT solutions and consulting for various clients. We offer competitive hourly wages, health benefits, paid time off, and a 401(k) plan. We are currently seeking a Desktop Support Technician. Candidates must be able to work fully onsite in Pikeville, KY.
Base pay range$18.00/hr - $20.43/hr
Job DescriptionWe are looking for a knowledgeable Desktop Support Technician with a high aptitude for customer service in the Pikeville area. Our client’s technicians interface with the agency users remotely and in person, so customer service skills are as essential as technical skills. Qualified candidates must maintain a valid driver’s license and lift and carry heavy objects or work in uncomfortable positions for extended periods of time.
Candidates must have experience related directly with desktop support (one to two years minimum preferred), including but not limited to installation, troubleshooting, and repair in a windows-based environment. The candidate also needs to possess basic network troubleshooting skills.
- Excellent customer service and communication skills.
- Computer equipment configuration, setup, and installation.
- Experience in ticketing software (preferably Service Now).
- Ability to work under pressure.
- Hardware and software experience.
- Mid-Senior level
- Full-time
- Information Technology
- IT Services and IT Consulting and Government Administration
Medical insurance
Vision insurance
401(k)
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